Charity and Nonprofit

Delivering your mission

Maximise your impact through digital transformation

Digital transformation is a must for charity and nonprofit organisations

Society’s shift to digital was accelerated during the pandemic. Online channels create more opportunities to develop supporter relationships, derive new sources of funding, and create new ways of giving. Digital tools offer new ways to work and collaborate flexibly and remotely. Growing volumes of data can be turned into actionable insight to meet critical objectives.

As your trusted partner, Atos will guide, secure and accelerate your digital journey to deliver the outcomes you need.

Supporter Engagement

Develop your supporter relationships to grow your revenue

72% of charity leaders have introduced or are planning to introduce new methods of giving*

*CAF Charity Landscape Report, 2022

Employee experience

Empower and support your people to succeed

67% of charities are continuing to work remotely post pandemic*

*Charity Digital Skills report, 2021

Operational Excellence

Operate efficiently, securely, flexibly and sustainably

26% of charities said their attitude towards cybersecurity had changed due to suffering a cyber-attack*

*The state of cyber security in the UK, 2021

Driving your digital strategy and innovation

We will work with you to define and implement your digital and data strategy, driving business change and user adoption. Leveraging agile ways of working, we’ll put tools into users’ hand and realise rapid value. Working with you and other partners and integrating legacy tools, we ensure solutions are seamless end to end.

Ground experimentation into operational reality through a smooth handover from design to delivery

In a world where the only constant is change, equip yourself to innovate and deliver value at pace

Acquire and retain customers and employees by making evidence-based decisions on which areas to transform

Do the right thing

Build it fast

Make it last

Experience strategy

Customer research and needs analysis

Environment and market trends

Concept design

Rapid experimentation

Interactive value delivery

Programme alignment

Smooth handover from design to delivery

Business change management

Our mission is to ensure you reach yours:

Advanced engagement management solutions to develop deeper, more sophisticated and personalised relationships, with a 360-degree view of your supporter

A digital workplace to empower employees with digital tools, automation and data to communicate, work flexibly and make evidence-based decisions

Market-leading cybersecurity services, digital strategy and decarbonisation offerings to protect people, systems and data and meet your fiscal and sustainability objectives

A spotlight on fundraising; building relationships to deliver change with Salesforce

We understand how important it is for charities to have strong supporter engagement to fund their impact. With a focused Customer Relationship Management (CRM) digital strategy, charities can lay the foundations for connecting supporters, service users and employees to support the delivery of their mission. Build more sophisticated and personalised relationships, show your audience how their supporter has made a difference, share volunteer stories, use live information intelligently to target supporters, and much more.

As a Salesforce.org Premium Partner, we strive to be the trusted partner and leader in delivering business outcomes and better customer experiences with innovative, secure, and sustainable Salesforce practices.

Do you want to put stakeholder relationships are at the heart, with technology supporting, for a more human centric feel? Do you want to turn one-off donors into life-long supporters? By building relationships, together we can build change.

We have extensive expertise deploying supporter and membership solutions for the third sector plus wider CRM experiences across other industries

Our ‘Simplify’ framework provides a proven methodology for successfully delivering Salesforce projects

We have developed our world-class Salesforce Global Practice through strategic acquisitions to bolster our capabilities and bring customers the full benefits of the world’s first CRM platform

We can help you beyond the CRM migration, utilising our wider capabilities such as Digital Transformation, Journey Design and Change Management

Find out more

Shared Values

Our purpose is to help design the future of the digital space –to make it safer, more inclusive, more secure and sustainable for everyone, while contributing to the development of scientific and technological excellence. With shared values, our organisations combine to be a powerful force, working collaboratively to deliver successful outcomes.

People

Our people are our most important asset. In an environment where people are empowered to be themselves, they can thrive and achieve their personal and professional goals. Supported by our 8 pillar Diversity & Inclusion strategy, seven award winning networks, we are Allies programme, and public achievements:

Communities

Our raison d’être underpins our commitment to generating economic value that also creates value for society at large. We have a significant opportunity and duty to deliver positive social influence for our employees.

We partner with organisations such as Ambitious about Autism and Genius Within, and provide internship opportunities to those who are neurodiverse, helping to remove barriers to employment

During the Covid-19 pandemic, we provided critical support across a number of countries and markets, including a service desk mobilised in just four weeks for the UK Government Nightingale Hospitals, in 8 weeks we stood up 10 temporary crown courts and 6 civil court sites helping to ease a growing justice backlog

Patron of The Prince’s Trust, raising nearly £2m for the charity and transformed the lives of more than 4,000 young people

Atos ANTZ Ex-Offenders Mentoring programme and partnership with Tier 1, an ethical IT hardware recycling social enterprise organisation, we are simultaneously supporting vulnerable people transitioning back into society through profits from the recycling of our own equipment.

Planet

At a time when we are increasingly aware of the fragility of our planet, Atos made a firm commitment to bring forward our plans for net zero carbon emissions to 2028 from 2035. We have also developed a trailblazing decarbonisation portfolio for our clients, creating roadmaps for their own journeys to net zero.

National Trust

Partnering with the biggest conservation charity in the UK to advance digital customer engagement. Delivering during the pandemic to accelerate internal business process, enhance member & donor experiences, and enrich supporter relationships.

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Client Stories

Ucare

Helping UCare put its customers at the centre of their digital initiatives as it navigates the changing business landscape in healthcare.

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Client Stories

Society of Sharing

Transforming volunteer operations with Salesforce Nonprofit Cloud. Reducing manual and time-consuming processes, enabling more time to focus on the delivery of their essential services.

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Client Stories

Association for Digital in the Auvergne-Rhône-Alpes Region (ADIRA)

Setting up the centrepiece of ADIRA's IT ecosystem, its CRM based on salesforce.org. Building the 360° vision of ADIRA members, by migrating existing information from different sources and by integrating with other new systems.

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Client Stories

Growing nonprofit health system

An award-winning, rapidly growing nonprofit health system navigates major construction activities, mergers and acquisitions to sustain its trajectory. Its goal is to continually provide new services and value to patients — value that’s only possible through new technologies, from backend systems to smart beds to mobile solutions for providers.

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