May 20, 2019

Utility and IT models: a world in transition

For utility companies, both business and IT models are undergoing massive and irreversible changes. The similarities between these changes are striking. With utility business models, we are experiencing changes from centralized to distributed models; the reality of renewables and the emergence of viable storage; the electrification of transport; and parallel changes in commercial, customer relationship and regulatory practices. On the technological side, IT evolution shows strong decentralization: pervasive cloud delivery; mobile everything; the explosive growth of internet-of-things; the increased adoption of “true” artificial intelligence; and the shift to…