September 20, 2018

City Innovation: focus on outcomes!

Are IT departments leading innovation in cities? In my previous four blogs, I have been exploring outcome-based procurement, how this can reduce costs and improve citizen-centric services, and why data plays a major role in this. So, does this data-led approach mean that the city IT department should take a leading role in every procurement process? Perhaps it should – because all connected objects in a city need to be monitored and secured and the data that is captured needs to be stored and engineered to support multiple use cases. Yet for…