In complex IT environments, understanding the performance and health of applications, infrastructure and cloud services isn’t optional anymore. Observability solutions help you monitor, analyze and optimize your digital ecosystem in real time, supporting seamless experiences, reducing downtime and enabling faster, data-driven decisions.
With Atos, observability goes beyond monitoring. It connects metrics, traces and logs to turn signals into actionable intelligence across your IT landscape.
100%
AI is everywhere. Every organization already relies on AI. Observability is what makes it usable and trustworthy.
70%
Organizations investing more in observability to move from reacting to incidents to preventing them.
29%
Organizations ranking AI capabilities as the deciding factor because manual analysis no longer scales.
24%
Organizations already seeing measurable resilience gains from AI-driven automation, reducing downtime and operational risk.
Our joint offerings
Proof-of-value services
Start small, prove fast and scale only when the value is clear.
- We deliver fixed price T-shirt-sized Proof of Value engagements:
- Small (S): Focused validation on one application or service
- Medium (M): Broader tracing and performance insight for a critical business process
- Large (L): Cross-platform assessment covering application, infra, and cloud layers
Outcome: measurable impact within weeks, not months
ServiceNow integration packages
Observability becomes operational power when it’s integrated. Packaged integrations between Dynatrace and ServiceNow include:
- incident automation
- CMDB enrichment
- change automation
- problem intelligence
- service mapping synchronization
- predictive alert routing
Outcome: A single, automated operational backbone
Cloud observability
Full-stack visibility for hybrid and multi-cloud estates. Workloads are instrumented and monitored across AWS, Azure, GCP, on-premises, containers and serverless.
Outcome: optimized cloud performance, more predictable operations and controlled cloud spend.
Business process observability
Go beyond IT uptime. Map user journeys, process flows and business KPIs directly to technical events. This is ideal for SAP, Pega, Salesforce, Dynamics and custom workflows.
Outcome: real-time monitoring of revenue-impacting processes such as order-to-cash, claims handling, onboarding and logistics.
Maturity assessment
Observability maturity shapes operational stability. Current capabilities are benchmarked across logging, metrics, tracing, AI operations, automation, cloud and business observability.
Outcome: a clear roadmap from reactive firefighting to predictive operations.
SAP industry accelerators
Stay ahead with industry accelerators built on SAP BTP. These pre-built solutions can be implemented quickly across industries, backed by best practices and deep SAP expertise, helping you stay agile as your market needs change.
How we make an impact
European Truck Manufacturer
“Before Dynatrace, we were walking a tightrope, balancing the performance of our platform with the costs of delivering it. Now, we get the precise root cause of issues instantly, so we can resolve them quickly and effectively, without over-resourcing. We’re also unlocking efficiencies that help us to reduce our Azure consumption, so our customer can grow the number of trucks they manage on the platform without increasing our delivery costs.”
Harnessing the power of we
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