In today’s complex IT environments, understanding the full performance and health of your applications, infrastructure and cloud services is no longer optional. Our observability solutions help you monitor, analyze and optimize your digital ecosystem in real time, delivering seamless experiences, preventing downtime and accelerating data-driven decisions.
With Atos, observability goes beyond monitoring. It’s about connecting metrics, traces and logs to deliver actionable intelligence across your entire IT landscape.
100%
AI is everywhere. Every organization already relies on AI. Observability is what makes it usable and trustworthy.
70%
Of organizations are investing more in observability to move from reacting to incidents to preventing them.
29%
Of organizations rank AI capabilities as the deciding factor because manual analysis no longer scales.
24%
Of organizations already see measurable resilience gains from AI-driven automation, reducing downtime and operational risk
Our joint offerings
Proof of Value Services
Start small, prove fast, scale only when the value is clear.
We deliver fixed price T-shirt-sized Proof of Value engagements:
- Small (S): Focused validation on one application or service.
- Medium (M): Broader tracing and performance insight for a critical business process.
- Large (L): Cross-platform assessment covering application, infra, and cloud layers.
Outcome: measurable impact within weeks, not months.
ServiceNow Integration Packages
Observability becomes operational power when integrated. We provide packaged integrations between Dynatrace and ServiceNow, including:
- Incident automation
- CMDB enrichment
- Change automation
- Problem intelligence
- Service mapping synchronization
- Predictive alert routing
Outcome: A single, automated operational backbone.
Cloud Observability
Full-stack visibility for hybrid and multi-cloud estates. We instrument and monitor workloads across AWS, Azure, GCP, on-prem, containers and serverless. Outcome: Optimized cloud performance, predictable operations and controlled cloud spend.
Business Process Observability
Go beyond IT uptime.
Map user journeys, process flows and business KPIs directly to technical events. Ideal for SAP, Pega, Salesforce, Dynamics and custom workflows. Outcome: Real-time monitoring of revenue-impacting processes such as order-to-cash, claims handling, onboarding and logistics.
Maturity Assessment
Your observability maturity defines your operational stability. We benchmark your current capabilities across logging, metrics, tracing, AI operations, automation, cloud and business observability. Outcome: A clear roadmap from reactive firefighting to predictive operations.
SAP industry accelerators
Stay ahead of the market with our industry accelerators built on SAP BTP. These pre-built solutions can be implemented quickly for various industries, supported by industry best practices and our deep expertise, ensuring your business remains agile and responsive to evolving market trends.
How we make an impact
European Truck Manufacturer
“Before Dynatrace, we were walking a tightrope, balancing the performance of our platform with the costs of delivering it. Now, we get the precise root cause of issues instantly, so we can resolve them quickly and effectively, without over-resourcing. We’re also unlocking efficiencies that help us to reduce our Azure consumption, so our customer can grow the number of trucks they manage on the platform without increasing our delivery costs.”
Harnessing the Power of We
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