Employee engagement matters

It’s no secret that engaged employees are happier, healthier and more productive. Not only that, they make the organizations they work for more resilient, more responsible and more profitable.

At Atos, our goal is to empower every individual to achieve personal and professional fulfillment while driving business success — through safe, secure, human-centric workplaces that prioritize employee wellbeing. We provide end-to-end solutions to improve employee experience in the moments that matter to employees throughout their careers. We put humans at the center, supported by the right processes and technology.

It’s no secret that engaged employees are happier, more innovative and more productive — but what does it take to truly connect with them?

People centricity

53%

of employees say their needs are met when new technology is introduced, yet 90% of C-suite executives believe their company pays attention to employee needs when introducing new technology.

Source: PwC

Employee engagement

4.6X

higher engagement when employees feel they are being heard.

Source: inc.com

Buy-in

23%

higher profitability for organizations in the top ¼ of employee engagement

Source: Gallup

Our capabilities

End User Computing Analytics (EUCA)

Atos’s digital experience management service leverages data and insight to understand, manage and proactively improve the user experience when consuming Digital Workplace services.

Much more than just experience management, EUCA captures all relevant interactions between your users and your entire IT infrastructure, providing a real-time view of what is impacting them as they use their devices.

XLA Reporting and Enhanced Analytics

We use enhanced analytics to combine data sources to expand insights to make proactive service improvement recommendations and to measure experience via experience level agreements (XLA) to:

Collect data and insights into what is impacting the employee experience
Help drive improvements through automation, solution design and change and adoption management
Enable you to transform the employee experience through XLAs

Employee Journeys

Leverage human-centric design and an agile implementation approach to create seamless employee workflows throughout the entire employee career lifecycle. Implement real end-to-end process automation across the enterprise, improving employee experience in moments that matter to employees during their careers.

Digital Adoption

By collecting and analyzing user data, we can provide data-driven insights that reveal where, how and why your end users are struggling. Then, we help design targeted adoption strategies, interventions and assistance at the point of need, including:

Communication plans
IT services adoption plans
Support, training and feedback
Just-in-time micro-training

Voice of the Employee

Your employees work anywhere, so you need to be able to effectively listen to and understand employee sentiment wherever their work takes them. We help implement modern ways to measure, analyze and take action to manage and improve employee experience (EX).

Smart Offices

Today, smart workplace technology enables your people to be more efficient and more engaged. Seamlessly connect to virtual and physical work environments through beacons, sensors and apps that help employees perform their tasks better and faster, improve collaboration and increase innovation. Atos provides consulting and advisory services for smart office solutions that support new hybrid working models, optimize the overall employee experience and promote wellbeing.

Experience Operations Center

Atos Experience Operations Center (XOC) is a cutting-edge solution for enhancing workplace efficiency through real-time data aggregation, AI-driven insights, and proactive issue detection & resolution. It uniquely monitors operational performance and user experience, differentiating itself by its dedication to user experience monitoring.

Learn more

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