Design your digital future with our ServiceNow solutions

Organizations looking to reduce IT support costs and risks or improve IT services quality often turn to IT service management (ITSM).

Our ITIL-standard ITSM options transform the way you work by breaking down silos to address these challenges. We leverage core ITIL concepts such as service strategy, service design, service transition, service operation, and continual service improvement.

Why Atos?

1000+

Certifications

18+

Years of partnership with ServiceNow

500+

Experts globally

Our joint offerings

We offer consulting, end-to-end design, implementation and support services across all ServiceNow solutions for HR, employees and customer service.

Our enhanced support approach gives you access to a team of consultants who act as an extension of your capabilities. With deep expertise, we also integrate ServiceNow with leading platforms like Dynatrace, Google Cloud and SAP.

Envision AI

Envision AI helps your business unlock the full potential of ServiceNow’s Now Assist and generative AI technologies. We guide you through every stage, from design and governance to implementation and training, ensuring generative AI becomes a practical, secure, and value-generating part of your digital transformation.

Consulting and digital services

Digital transformations come with risk and complexity, from stakeholder management to balancing priorities. We bring technical depth and proven consulting experience to ensure long-term success on your digital journey with ServiceNow.

ElevateNow

We help you navigate the transition from ECC to S/4HANA, unlocking one the greatest innovation opportunities for workflow transformation of our time.

SecureHorizon

SecureHorizon helps you reduce IT support costs and operational risk through ITIL-aligned ServiceNow workflows. Designed to address the complexity of NIS2 and other compliance mandates, this solution connects siloed systems and teams—enabling faster service delivery, better governance, and continuous improvement.

ExtraCare

Our ServiceNow managed services provides expert support to ensure your ServiceNow platform runs smoothly and delivers continuous business value.

OnSiteFile

OnSiteFile securely manages sensitive attachments within ServiceNow, keeping data on-site when needed and helping you meet data sovereignty needs without compromising usability or integration.