Customer Stories Winning partnership for the digital journey ALL CUSTOMER STORIES

Customer stories

Healthcare NE

Atos provided an AI solution to support doctors and the hospital for a more efficient operations management by forecasting the inflow of patients and their care dependency

Top 5 multinational medical devices

A top 5 multinational medical devices, pharmaceutical and consumer packaged goods manufacturer has established a global labeling center of excellence supporting its 8+ franchises including the Surgery, Cardiovascular, Orthopedics business groups

European Commission

Atos coordinates FISHY, a European Commission co-funded project that aims at designing, developing, validating and demonstrating a coordinated framework for cyber resilience provisioning to guarantee a trusted supply chain of ICT systems

State Government Health

Atos has been chosen by a State Government to transition and digitize their ICT systems to better support the state public health system through Atos Cloud platforms

University College London Hospitals

University College London Hospitals NHS Foundation Trust (UCLH) provides acute and specialist services in six hospitals, admitting more than 156,000 patients each year. Recently, the Trust has taken impressive steps and made significant investments in digital transformation to make patient care safer and more effective

BBC

In 2019, the BBC Cymru Wales faced logistical and technological challenges to become fully operational at its new site by the end of 2020. As a long-term partner of the BBC, Atos collaborated closely with BBC Cymru Wales, BBC Major Projects Infrastructure and specialist partners to define user requirements then design, deliver and support the technologies to meet them

Top 5 U.S. Healthcare Payer

This leading U.S. healthcare payer wanted to build analytical models for machine learning and offer analytical services to both internal and external customers, including healthcare providers, developers and researchers

Leading Healthcare Insurance Company

A leading healthcare insurance company was facing issues resolving a large number of tickets stemming from recurring issues. Atos Syntel deployed a team of Kanban and Production Support and Maintenance (PSM) experts to quickly and permanently fix these errors

French Ministry of Defense

The result of a collaborative process of innovation between the French Directorate General of Armaments (the DGA) and Atos, the industrialization of Auxylium has been achieved in record timescales to address the urgent requirements of Operation Sentinelle

Zentiva

By working with Atos on a large-scale project to deploy SAP on Azure, the fast-growing pharmaceutical company Zentiva now employs a scalable and cost-effective enterprise resource planning platform with unmatched agility and resilience

University of Sussex

During a time of intense change, the University of Sussex re-set its digital journey with a strategy to reduce complexity, lower costs and maximize agility to meet student needs and evolving operational demands

Hard Rock Stadium

Protecting 6,500 fans and 7,100 devices at the Super Bowl final –North America’s biggest annual public event

World-leading theme park operator

Atos developed a high-speed streaming data analytics platform for a world-leading theme park operator, leading to less downtime, lower costs and happier visitors

University Medical Center

Atos was engaged by a large University Medical Center to redesign all aspects of cash management for both the acute and ambulatory settings

Hrvatski Telekom

Supported by Atos, Croatian Telecom launched a pioneering IoT platform for the mobile telecoms market – accelerating the evolution of smart cities and Industry 4.0

NMBS/SNCB

Atos helps to reinvigorate the local economy in Belgium with NMBS/SNCB during the Covid-19 pandemic

Birmingham Children’s Hospital

Birmingham Children’s Hospital provides a wide range of children’s health services for young patients from Birmingham the West Midlands and beyond, with over 240,000 patient visits every year. The Kids Intensive Care and Decision Support (KIDS) service operates from the hospital and provides urgently needed assistance to clinicians

NHSX

Atos helped NHSX to enhance and optimise the Global Digital Exemplar Blueprinting programme

JSC Georgian State Electrosystem

The Georgian State Electricity System is one of the three companies serving the power grids in Georgia. The company provides transmission and distribution of electricity throughout the territory of Georgia, and at the same time is the only licensee for dispatching

PERI

“We entered the operational phase of the project at the time of the global pandemic crisis. Employees were switching to remote work and user requests were acquiring a different character due to changes in the company. Still, we managed to timely respond to the prevailing conditions and be flexible in providing services during the COVID-19 period — while observing all the terms of the SLA

The Spanish Ministry of Health and Aena

Atos developed an end-to-end hybrid cloud solution, using artificial intelligence, to control health and travel information for all air passengers coming to Spain (approx. 200 million passengers per year) in just 25 days

ITV Daytime

ITV Daytime manages packed programming schedule with the touchscreen power of BNCS

Renom Energy Services

Atos has created a tailored solution including Digital Twin and AMPS7, enabling Renom Energy Services to create more value out of data at a reduced cost

Global banking and credit provider

A major retailer needed a banking partner to drive POS credit activity to better engage customers both inside and outside the store

State government agency

As companies within the state reacted to COVID-19 lockdowns with unavoidable layoffs in the first half of 2020, inbound calls to the agency jumped exponentially overnight

Care Quality Commission

With Atos’ help, CQC decided to embark on an intensive program of technological and behavioural transformation to migrate all its 3,500 colleagues to Microsoft Office 365 in just six months

George Weston Foods

Atos introduces the Don Pricing Platform to ensure George Weston Foods reduces process time and increases profit margins

Grocery Retailer

Today’s retail customers have more choice than ever before – and leading retailers must adapt to keep pace. With changing customer expectations and competition over national borders, our customer wanted to significantly reduce IT costs while ensuring its IT function was fit for the future

Global Healthcare Company

Atos has been a strategic partner in securing a safe work-from-home environment during the COVID-19 outbreak, ensuring business continuity to its client in Asia-Pacific

University of Exeter

With Atos’ help, University of Exeter IT has shaped, planned and embarked on an ambitious Transformation to deliver the University’s vision for an immersive learning environment for its students

Department of Defence

In the face of the Covid-19 pandemic, Atos assists the Department of Defence by increasing deployability by 50

Microsoft

A behind the scenes view of Microsoft’s Executive Briefing Center and Industry Experience Center

douane.gouv.fr

French Customs has created a single new portal that brings together two separate web based systems – one handling transactions and the other its institutional activities

The University of Tasmania

Atos partners with The University of Tasmania to revive its Research Data Management System from setback into a comeback

Help to Save scheme

“The Help to Save programme demonstrated a strong collaborative approach across departments that enabled a successful public launch and very positive customer feedback. As such it’s a clear example of how we can work in partnership with other government departments to help successfully deliver policy objectives for government,” Dax Harkins, B2B Director, NS&I GPS Help to Save is an award-winning, government-backed UK-wide scheme designed to empower working people on low incomes to build their…

Sigmund-Schuckert-Gymnasium

Atos offers its customers a rapid deployable cloud solution whose functionality is available within a few days

Australian Defence Force

As the Defence landscape rapidly evolves and new threat types emerge, Atos must continue to support Defence across critical ICT systems while at the same time, bring innovation to Australia with the introduction of proven, world-class military solutions

Western Power

Atos operates a Document Management Platform and ensures an information compliant network in Western Australia

Gold Coast 2018 Commonwealth Games

The Commonwealth Games have chosen to partner with Atos to ensure a robust technology infrastructure

Red Hat OpenShift

After the 2-week hackathon window we had over 100 submissions to evaluate and shortlist for the final pitching round where teams had to pitch their solution on a joint conference call with Red Hat and Atos senior executives

Air France-KLM Group

Atos enables Air France-KLM Group to become a truly data-driven organization

Georgia Technology Authority

The Georgia Technology Authority partnered with Atos to realize significant savings that helped fund innovation and enhance cybersecurity for state agencies

Global agricultural company

A leading international agrochemical company updates operating systems and critical operational server applications with Atos Life Cycle Management

European utilities company

An electric, gas and water provider automated its field workforce activities with Atos to deliver paperless maintenance processes and better customer experiences

Global energy company

Atos provided this energy customer a secure, flexible and unified workplace solution, available anytime, on any device

BS|ENERGY

Together with Atos and Google Cloud, BS|Energy relies on the use of artificial intelligence in the area of ​​maintenance

Global European bank

Atos plays a critical role in delivering the Bank’s digital ambitions, providing best-in-class mobile and online banking experiences to its customers

Illumia

Using DORA as a framework, Atos solution was to transform our customer´s operating model by customizing the platform where needed – including automated integration with third parties

Rimaplan AG

Versatile, scalable and future-proof – the newly installed communications solution for Rimaplan AG

EMS Les Vergers

The new communications system solution for the retirement and nursing home EMS Les Vergers

Speciality retailer

This is the story of how one retailer partnered with Atos Syntel to modernize its operations and beat the digital upstarts at their own game

Global insurance brokerage

Insurance brokerage used automation to centralize post-merger IT operations in four months

Oilfield services company

An oilfield services company piped previously untapped data into an analytics platform to drive efficiencies in downhole steering and evaluation

Centrient Pharmaceuticals

Centrient Pharmaceuticals has truly world-class unified IT, with a standardized SAP environment on Azure Cloud and modernized application landscape

Centre Hospitalier du Nord

Centre hospitalier du Nord in Luxembourg talks about a successful partnership with Atos when implementig a bed side terminal that will improve patient experience and free up time for the medical staff

St. Francois County Joint Communications

Multiple counties in Missouri replaced an outdated analog 9-1-1 system with NG9-1-1 from Atos

AdvantageCare Physicians

AdvantageCare Physicians (ACPNY) reduced IT costs as the first to run an Epic EHR system with more powerful Bull servers — while creating a separate Epic environment for an acquired practice

Global Insurance Company

A global insurance company has harnessed the Internet of Things and real-time data analytics to transform its car insurance business

Coca-Cola Hellenic Bottling Company

This customer reference video shares insights of Coca-Cola HBC’s digital transformation with Atos. See why Atos is their trusted partner for IT services and digital transformation – from application management to SAP S4/HANA migration and digital innovations with smart coolers

Leading European Bank

Recognizing that its employees needed to work in a smarter, more mobile way, the bank wanted to implement a modern, efficient Digital Workplace

Philips- Atos Drives Cloud Application 

Atos' Canopy Open Hybrid Cloud platform, launched in 1H19, will support Philips on its journey toward cloud-native application delivery services over the next few years

Healthcare IT company

Healthcare IT company simplifies data center operations, builds efficiencies for the future

Growing nonprofit health system

Health system moved to Cerner Millennium EHR, and consolidated systems and processes to simplify patient records across acute care and ambulatory clinics

Global logistics company

A leading shipping company consolidated redundant billing systems to reduce complexity and improve data visibility

University of Vienna

A complete solution was designed and implemented to dramatically improve functionality and mobility, while ensuring that services would be more reliable, manageable and flexible

Grenoble City

Atos Worldgrid builds a smart grid for a large sustainable urban development project in Grenoble

Department of Health

Atos was able to help the Department revolutionise their technology, modernise the workplace and deal with the cultural changes that come with making the office a truly smarter working environment

Forschungszentrum Jülich

Being one of the fastest high-performance computers worldwide, JUWELS significantly supports basic research. Watch this video to learn more

Multinational conglomerate

A large enterprise has been working with Atos for traditional telephone management services across its offices in several countries

Health insurer

Health insurer automates and standardizes processes to clear Medicare audit backlog and reduce costs by 60

Met Police

The Met, like many other police services, is undertaking a digital transformation to deal with the challenges of changing crime and the need to engage better with the citizens of London, whilst proving value for money

Leading Educational Publisher

This is how the company created a robust, cost-efficient and flexible IT environment that could support the needs of this increasingly technology-dependent business

Covestro

Watch this video and learn more about the Covestro Easy Casting App created by Atos based on SAP

innosabi

innosabi needs a communications system that is as agile, open, and collaborative as they are. Circuit with OpenScape Cloud telephony is the perfect solution to success

Goethe Institut

Watch this video and learn how Atos supports the Goethe-Institut, the cultural institute of the Federal Republic of Germany, with comprehensive and holistic IT security solutions

Multinational Chemicals Company

Atos and Multinational Chemicals Company asked how recent advances in the Internet-of-Things could help their clients achieve even higher and more cost-effective standards in pest control

T-Mobile

What is the relation between your phone bill and big data? This is a success story about Atos Codex and T-Mobile Austria. With Atos Codex, Atos data scientists built a powerful solution that incorporates demographic, geographic and financial attributes, advanced statistical techniques and machine learning algorithms. This helps to identify fraudulent customers early on, protecting T-Mobile Austria from potential revenue losses

ASML

The global Place to Work, Meet, Learn and Share program is one of ASML’s strategic programs boosted by Atos Digital Workplace solutions

Philips

3 minute customer reference video showing digital transformation through continuous business reinvention. Philips started as a lightbulb and TV company. Today they are emerging as a leader in healthcare services. Atos is the 'life support' of this operation and shown as a true commercial and technology partner

International Olympic Committee

As an international organization, the IOC is facing a critical challenge in fostering collaboration and improving communications in a secure way. Atos as Worldwide IT partner for the Olympic Games delivers Canopy Hybrid Cloud services to embrace digital transformation

Madrileña Red De Gas

For Spanish utility company, Madrileña Red De Gas, intelligent analytics have dramatically boosted fraud detection rates and reduced non-technical losses

TIM

Italian telecommunications company Telecom Italia (TIM) chose Atos in 2017 to enlarge and upgrade its Content Delivery Network platform (CDN

Nokia

Atos has teamed up with Nokia, a leading communications technology provider, to develop a state-of-the-art, independently certified, symmetric key management solution for secure optical and microwave transport networks

OMCO Group

Market-leading glass mould manufacturer OMCO has implemented a SAP Enterprise Resource Planning (ERP) solution that has delivered major operational and financial benefits while enabling essential digital transformation

Siemens customer story

When multinational technology giant Siemens was looking for a new way to connect its workforce of 350,000 people worldwide, the Circuit platform from long-time partner Atos was its choice

Johnson & Johnson

Johnson & Johnson has renewed its contract with Atos to deploy Digital Workplace technologies across its organization to improve productivity while also controlling costs

European Space Agency

Atos has been selected by the European Space Agency on behalf of the European Commission to lead a consortium to combine real-time geo data from Copernicus, the world’s largest single Earth Observation program

FunderMax

Together with FunderMax, Atos has designed and developed a Digital Sales Support App, empowered by Apple™ SDK on the SAP Cloud Platform

Extremadura 112

In an emergency, a second counts and a minute can save a life. Our global emergency management solution supports the city of Extremadura in delivering an emergency response network that saves lives. Related resources Opinion Paper My city, a data-driven city Our vision, the components of a Data-Driven City, the enablers for making this a reality, and relevant projects we have completed for clients in cities across the world. Factsheet Public Safety 3.0 - Global and modular…

Objenious

Anticipating between one and two billion connected objects in France by 2020, Bouygues IoT specialist company Objenious needed an end-to-end approach to security

The Coca-Cola Hellenic Bottling Company

The Coca-Cola Hellenic Bottling Company (CCHBC), one of the world’s largest bottlers of Coca-Cola, is the first company to operate a large-scale rollout of Atos Codex’s pioneering Connected Cooler program

Aegon

Aegon needed a proven digital transformational partner to rapidly deliver a seamless and intuitive customer journey whilst optimising key background systems

Ulster Bank

Ulster Bank has embraced the use of artificial intelligence (AI). One such initiative the bank has embarked on is a project using the Salesforce Customer Relationship Management (CRM) system with Atos

Investment and financial services firm

Investment and financial services firm transforms its customer service and end-user support processes with Atos’ Digital Workplace

Sephora

As a digital pioneer, Sephora is at the cutting edge of digital transformation. In partnership with Atos and Dell EMC, the company has established state-of-the-art digital foundations to deliver its strategic ambitions and support international expansion

São Paulo Futebol Clube

Atos designed a fully integrated SAP solution for the club, and managed all aspects of implementation, data-migration and training

National Savings and Investments (NS&I)

Atos Business Process Services unlocks growth whilst helping clients transform into digitally enabled organisations, equipped to continually meet the disruptive impact of rapid technology innovation and setting new benchmarks in consumer experience

Perth’s Edith Cowan University

Perth’s Edith Cowan University became the first Australian university to move its entire IT infrastructure to the cloud

My City Vienna

Assisted by MyCity from Atos, cities like Vienna are adopting new ways to deliver a better service, higher quality care and more transparency while cutting costs and minimizing bureaucracy

Eindhoven City Pulse

Eindhoven is one step ahead and already putting them into action with an innovative pilot project to manage a busy area of the city that’s famous for its nightlife

Ciz

CIZ selected Atos for the development of a completely new indication system: Portero. With DevOps and Scrum at the basis of successful implementation

Emergency Response Madrid

Emergency services receive many calls each day and lives depend on the speed and effectiveness of their response. Summa 112, the organization responsible for coordinating medical emergency services in the Madrid region, turned to Atos to integrate and improve its emergency management processes

Repsol

When Repsol needed to add workforce capacity, Atos managed the associated engineering challenge

GasTerra

GasTerra and Atos worked closely together to redefine the workplace

Enexis

The drive to introduce smart meters into the Dutch energy market has accelerated, thanks to the initiative shown by Enexis and a successful data encryption solution delivered by Atos

Österreichischer Rundfunk (ORF)

For Österreichischer Rundfunk (ORF), the Austrian national public service broadcaster, it was time to end the costly and unproductive cycle of continual media format migrations