Transforming organisations for the new digital age

Digitally-savvy consumers are now dictating the pace of business change across all industries.

Our digital-first solutions are designed to fuel growth through transformation. Our sustainable, cost-savings solution start and end with creating delightful, consistent and fulfilling experiences for the next generation of consumer.

of consumers expect to complete business digitally*

* Research from DocuSign April 2017 – www.docusign.co.uk

Top five UK business process services provider

We deliver long term customer excellence (CX), business growth, improved profitability, reduced operating costs, increased market share and reduced business risk for our clients. We achieve transformational change through the unique combination of intelligent operations, digital technologies and deep customer understanding.

Deep customer insight and understanding

We are passionate about your customers. Our unique and holistic CX solutions make customers the focus for all business activities.

Digital transformation at reduced costs

A two-speed approach that provides a digital wrapper to existing infrastructure, accelerating change whilst minimising disruption and up-front investment.

Automation with a human touch

Robotic Process Automation and skilled talent pool, that deliver operational services through a customer-centric approach.

Data driven analytics

Transforming data into actionable insight.

Atos and NS&I together pioneering business transformation – Case Study

‘Our outsourcing model has transformed our business into a modern and relevant financial services provider backed up by an operating model that is efficient and robust. The scale and complexity of the change achieved has been extensive yet we have delivered this transformation over the years through an effective partnership that seeks to innovate while maintaining service excellence.’

Mark Keene
Acting Director, Partnership, NS&I

View our NS&I Case Study

Reinventing business and delivering growth through long term transformation

Atos drives business growth by bringing real transformation to the heart of business.

Our values

Every Business Transformation Services (BTS) engagement is delivered according to our seven fundamental values.

Public sector Business Transformation Services (BTS)

Transforming the customer journey while reducing cost, through citizen-led, public sector transformation.

Our approach

Not a “one size fits all”; we use our expertise to tailor each Business Transformation Services (BTS) engagement individually.

Financial services Business Transformation Services (BTS)

Transformation that enables the banking and insurance sectors to thrive and grow through consumer-led industry change.

Why choose Atos?

Partnerships that maximise business growth through transformed customer experience, digital transformation and intelligent operations.

Business Transformation Services (BTS) for Utilities

Embrace the new digital world and transform your business, delivering operational excellence, delighting customers and reducing cost in order to become a high-performing market leader.