September 20, 2019

Implementing Intelligent Process Automation (IPA): Four mistakes to avoid

Intelligent Process Automation (IPA) and the less-pretentious sister RPA (Robotic Process Automation) have been at the center of attention over the past few years. The promise is obvious: repetitive tasks that are currently carried out by humans can relatively easily be done by software robots using the “human” user interface to interact with applications. The addition of machine learning and natural language processing to the bots' capabilities have even augmented the business potential. The  IPA software market has become extremely competitive, backed by investors who are aware…