Business Transformation Services for Financial Services
The financial services sector is experiencing a sustained state of flux. Customer expectations have changed drastically over the past few years and this trend is set to continue at a rapid pace. Despite the weight of expectation to be more open and agile, the industry is still heavily regulated and many areas are slow to adjust.
We transform businesses to be ready for the future. Supporting growth and maximising potential.
Atos and NS&I: Growing the business to over £167bn, achieving £530m in efficiency savings and saving the UK taxpayer over £400m.
Why choose Atos BTS for Financial Services?
Delivering customer experience excellence and profitable growth through insight and lean operational excellence.

Digital leadership & innovation
We co-created the first Alexa app for Financial Services for customers checking their Premium Bonds. It had a success rate of 99%

CX at the heart
We are the only IT company to offer a digital diploma in CX through the University of Ulster

Unique ecosystem of partners
We create innovation through our joint Google AI labs combined with our AI expertise with clients to define and design relevant use cases

We share and own risk
We align ourselves to the outcomes our clients wish to achieve and deliver them collaboratively, as a long term, trusted partner
Atos, the intelligent partner to NS&I for over 20 years
Atos Business Transformation Services unlocks growth whilst helping NS&I to transform into a digitally enabled organisation, equipped to continually meet the disruptive impact of rapid technology innovation and setting new benchmarks in consumer experience.
Related resources
Solution Guide
Business Transformation Services for Savings
Our transformation services for the savings market.
Case study
Aegon – Establishing an inclusive culture of transformation
Assured and seamless migration to time and budget
Our experts

John Yarwood
Vice President Atos Business Transformation Services
Follow or contact John:

Chris Darlington
Vice President & Head of Financial Services, UK