Shaping the future of Business Transformation for Financial Services

Intelligence-led, collaborative transformation for the digital world of banking & insurance

Business Transformation Services for Financial Services


The financial services sector is experiencing a sustained state of flux. Customer expectations have changed drastically over the past few years and this trend is set to continue at a rapid pace. Despite the weight of expectation to be more open and agile, the industry is still heavily regulated and many areas are slow to adjust.

We transform businesses to be ready for the future. Supporting growth and maximising potential.

Atos and NS&I: Growing the business to over £167bn, achieving £530m in efficiency savings and saving the UK taxpayer over £400m.

Why choose Atos BTS for Financial Services?

Delivering customer experience excellence and profitable growth through insight and lean operational excellence.

Digital leadership & innovation

We co-created the first Alexa app for Financial Services for customers checking their Premium Bonds. It had a success rate of 99%

CX at the heart

We are the only IT company to offer a digital diploma in CX through the University of Ulster

OpenScape Contact Center

Unique ecosystem of partners

We create innovation through our joint Google AI labs combined with our AI expertise with clients to define and design relevant use cases

We share and own risk

We align ourselves to the outcomes our clients wish to achieve and deliver them collaboratively, as a long term, trusted partner

Atos, the intelligent partner to NS&I for over 20 years

Atos Business Transformation Services unlocks growth whilst helping NS&I to transform into a digitally enabled organisation, equipped to continually meet the disruptive impact of rapid technology innovation and setting new benchmarks in consumer experience.

Atos and NS&I together pioneering business transformation – Case Study

Related resources

Solution guide

Business Transformation Services

Transforming the business – the Atos way

Solution Guide

Business Transformation Services for Savings

Our transformation services for the savings market.

Case study

Aegon – Establishing an inclusive culture of transformation

Assured and seamless migration to time and budget

Our experts

John Yarwood

Vice President Atos Business Transformation Services

Follow or contact John:

Linkedin | Mail

Chris Darlington

Vice President & Head of Financial Services, UK

Follow or contact Chris:

Linkedin | Mail

Contact John Yarwood, Freephone: 0800 783 3040