Digital Services in Northern Ireland

Digital transformation for the nation’s public and private sector services

We continue to invest in Northern Ireland’s economy, train and upskill our employees and forge long standing relationships with our clients.

Trusted partner for your digital journey

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As technology continuously disrupts the norms, our clients rely on us to guide them through their digital journey. We have consolidated our position as a trusted partner for digital transformation, with the resources, the scale and the know-how that our clients need.

With a growing footprint in Northern Ireland, our staff support key organisations across the nation’s public and private sectors in delivering critical energy, government and financial services.

As a top five digital world leader and European number one in cloud, cyber security and High Performance Computing (HPC), we combine expertise in end-to-end orchestrated hybrid cloud, big data, business applications and digital workplace solutions. We continue to innovate and are pioneers in new technologies and practices, such as Edge computing, AI and the Atos Quantum Learning Machine.

At Atos, we believe success comes from long-term partnership, that’s why our mission is to enable customers, employees and as many people as possible to live, work and develop sustainably and confidently in the information space.

increase in staff based in Northern Ireland since last year

Digital Vision for Energy and Utilities animation: Powering a new era

Today’s energy and utilities companies are witnessing enormous change. Market dynamics, new energy sources and the rapid emergence of innovative technologies are disrupting the landscape. Yet while these shifts bring huge demands, there are also major opportunities for differentiation and growth.

Our Digital Vision for Energy and Utilities explores how companies can harness digital technologies to better understand their customers, achieve operational excellence and become key players in connected ecosystems in which businesses and citizens can thrive.

Upgrading customer service with the world’s first implementation of Salesforce Einstein

As part of its wider digital banking strategy Ulster Bank has embraced the use of artificial intelligence (AI) – one poignant initiative being the Salesforce Customer Relationship Management (CRM) system with Atos. The world’s first installation of Salesforce Einstein AI technology extends the Banks CRM functionality to deliver a data driven approach to meeting customer needs. The AI component will empower Ulster Bank with accurate, timely and relevant customer data to enhance the bank’s digital journey.

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Visionary CX Academy collaboration with Ulster University

Atos and Ulster University have a strategic partnership that acts as a catalyst for employee development and ensures the evolution of Customer Experience (CX).

The collaboration, understood to be the first of its kind, will see 180 UK and Ireland based Atos Customer Experience (CX) Academy staff study a bespoke Advanced Diploma programme with Ulster University, focused on creating the work place of the future.

Michael McQuillian, Director of the Business Institute at Ulster University Business School said: “At Ulster University, we operate under the mantra with our learners that we want to deliver impact. Impact for the individuals, for the clients and organisations that they work with and for the communities that they serve. In Atos, we have found an organisation that shares these values, in everything they do, they live out these values”

View Our Press Release

Related resources

Website

Northern Ireland Chamber of Commerce Member

We are proud to be a member of the NICC, which facilitates economic growth for the nation.

Opinion Paper

Journey 2022: resolving digital dilemmas

Explore the opportunities and challenges arising from the ongoing digital revolution in our work and personal lives.

Website

Atos in Ireland

Delivering our customers’ ambitions through technology and innovation.

Our experts

Assad Noori

Client Executive Partner – Northern Ireland

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Contact: Assad Noori, Freephone: 0800 783 3040