Rapid delivery of payment solution in sixteen countries – Case Study
Trailer Blazing Rapid Delivery
With 70+ branches located throughout 16 countries, TIP Trailer Services Group (TIP) provides transportation and logistics customers with trailer leasing, rental, maintenance and other value-added solutions.
As a result of the recent acquisition by HNA, TIP needed to rapidly set up and deploy its own Accounts Payable BPO Services. Atos was engaged to work with TIP to deliver an integrated Procure to Pay solution that was able to meet the operational requirements of TIP and their BPO provider, whilst ensuring a smooth handover from the current system with minimum disruption to business operations.
Atos delivered a new Procure to Pay solution, underpinned by the latest release of Oracle E-Business Suite (Release 12.2.3). The functional areas in scope included Purchasing, iProcurement, Payables and Payments, Tax, Cash Management and General ledger. As part of the solution, the Oracle system was fully integrated with TIP’s Operational systems, as well as with a 3rd Party cloud based payment system. Post go live, Atos provides a fully managed service that comprises service desk, infrastructure and applications management support which acts as a single point of contact for all incidents relating to the service.
“Throughout the project I always felt that Atos were working with me rather than for me and were very much part of my overall team.”
Supriti Singh, CIO, TIP Trailer Services