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Developing a data-driven approach to energy management for NatWest

Case Study – Digital Vision: COP26

Challenge

NatWest Group (formerly RBS) needed a comprehensive way of managing its energy performance and environmental reporting. Key objectives were to reduce energy consumption and costs while enhancing environmental engagement with internal and external stakeholders.

Involving multiple suppliers, data sources and a reliance on spreadsheets, the company knew that its reporting was slow, with problems around the integrity of data. It wanted a more robust approach, using digital tools and a complete repository of reliable data.

 

An innovative partnership

Embedded within the NatWest Group’s own team, EcoAct was uniquely placed to understand the day-to-day challenges and work closely with the company to engage with stakeholders and achieve its goals. The team implemented a data and analytics platform that captures, integrates and analyses data from over 5,000 locations in 57 countries, facilitating and driving expense management, reporting and energy management activities.

The results

The NatWest Group’s foresight in deploying an innovative embedded service and digital platform has balanced climate action with improvements in efficiency and significant commercial returns:

£2.4 million in savings and cost avoidance delivered during the first 11 months

A more efficient billing validation has generated over £1.8 million in cost avoidance

Energy consumption is lower, keeping the bank on track with its energy reduction targets

Insightful exception reporting has realised at least £128,000 of energy savings beyond business-as-usual energy savings so far.

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Kulveer Ranger, SVP, Head of Strategy, Marketing, Comms & Public Affairs, Northern Europe & APAC