Prince’s Trust young people shown world of work at CX Lab, Glasgow Capella

On Tuesday 12 November, in our CX Lab in Glasgow, Atos welcomed 12 young people, aged 16 – 25, from the Prince’s Trust for a day’s workshop aimed at giving an insight into a genuine working environment.

As a patron of The Prince’s Trust, this is the third event that Atos has worked with the charity to deliver the ‘World of Work’ strand, an exciting element of the Trust’s 12 week Team Programme delivered by the City of Glasgow College. This personal development programme aims to support young people who have often been unemployed for over six months – to develop their confidence, motivation and skills.

Our workshop focused on the basic skills in customer centric design – sketching and prototyping websites based around rail transport, which provided an opportunity to practically apply what they learned about CX to ensure the best user experience possible. Participants were also treated to a presentation from John Costello, Project Manager at NHS Greater Glasgow and Clyde. He described the integral role technology now plays in the provision of many health services such as computerised tomography scans, retinal imaging and internal video diagnostics. He also highlighted how these, and other services are formed from a CX-led approach.

Speaking after the event, Gavin Thomson, Senior Vice President Private Sector UK&I and Big Data and Security UK&I said: “We were pleased to be able to host and provide participants a hands-on technology experience and give a sense of the wide variety of technology-focussed work we do at Atos and demonstrating the rewarding careers on offer in the digital economy.”

Nadine Keenan, Employee Engagement-Corporate Volunteering Executive, The Prince’s Trust Scotland said: “I want to thank Atos for their continued support for the Prince’s Trust. This has been a yet another fantastic opportunity for our young people to access the CX Lab and work with the Atos team to develop new skills and learn in a different environment. The activities will help them to use these transferable skills in their future career.”