Citizen Centric Cities

Digital Journey

Better outcomes for Citizens, Public Services and Society

Smart city initiatives – the only way forwards for urban transformation


The ability to meet every urban challenge is now directly influenced by digital transformation – smoother traffic systems, cleaner air, healthier living and more productive civil resources.

Digital transformation is not just about making our cities better places to live and work, it is also an economic imperative. Only by using the data and digital technologies available to us, can we hope to manage our cities within challenging budgets.

It also makes perfect social sense. Our cities must also respond to the digital lifestyles of our citizens and digital transformation is now key to a greater sense of communal involvement and responsibility.

Atos is already active in a wide range of visionary urban initiatives and that vision is something we want to share – because quality of life matters.

of the world’s population will live in cities by 2030.

Customer transformation challenges

Separation dash


Atos takes a pragmatic approach – contributing to strategic thinking while remaining grounded in the practical application of digital innovation across four areas critical to every city.

Customer experience

As city populations increase, how can digital involvement help ensure that residents and visitors alike experience the best the city has to offer.

Operational excellence

For every municipal employee and contractor, work planning and execution now need to be optimized through smart, often mobile, technologies.

Business reinvention

Digital innovation must be part of every contract – from waste management to care of parks. Cities need new models of business and social collaboration.

Trust and compliance

A safe city is a happy city. Municipal authorities need to get the balance right between active monitoring and respect for individual freedom.

Atos traffic management solution

Traffic congestions remains one of the biggest problems facing cities today. But today’s smart technology can ease this pain by easing gridlock — intelligent syncing of traffic signals can prevents backups, real-time navigation can alert drivers to accidents, construction, and congestion and help them choose the fastest route. Smart parking apps are available to help point drivers directly to available spots. Cites are now able to deliver real-time information about routes and arrival times on digital signage or via mobile apps, which enables riders to make travel adjustments on the fly, avoiding long delays. See how Atos can help your city manage these challenges.

Watch the video.

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Eindhoven – CityPulse video

Generating value from the data that already lives in the city.

Many cities are considering how to extract the maximum benefit and value from the opportunities presented by big data, but Eindhoven is one step ahead and is already putting an innovative pilot project, CityPulse, into action to help manage a busy area of the city that’s famous for its nightlife.
By collecting and analysing the data that’s already in the city, we’re providing the information that helps Eindhoven to offer a safe environment for citizens and so improve their quality of life.

View our Eindhoven Case Study

Related resources

Opinion Paper

My city, a data-driven city

Our vision, the components of a Data-Driven City, the enablers for making this a reality, and relevant projects we have completed for clients in cities across the world.

Position Paper

Funding for the Smart City

This paper explores ways to liberate funding for smart city initiatives.

Case Study

MyCity Birmingham

See how increased collaboration between municipality, citizen and business makes for a better city.

Case Study

Emergency Response Madrid

This digital control center ensures that the right vehicle with the right resources gets to every incident.



Case Study

MyCity Vienna

Learn how Vienna adopted new ways to deliver a better service, higher quality care and more transparency while cutting costs and minimizing bureaucracy.

White Paper

Getting Smart About Smart Cities

How should smart cities think about cybersecurity? Learn more about “prescriptive security” – a proactive approach to keeping our cities safe.

White Paper

Smart Cities, Intelligent Transportation

City managers across the U.S. are looking for ways to better control traffic to reduce pressure on infrastructure, improve air quality, and make cities more livable. Let Atos show you how to get started.

Our experts

Portrait of expert

Albert Seubers

Director Global Strategy IT in Cities

Interested in our solutions for Local Government & Cities ?