Business technology transformation for banking overdrive
The intelligence, agility and efficiency with which banks leverage customer data now becomes the foundation for differentiation and success – but only if you can translate it into an experience that makes your clients love you.
Atos Now Banking asks how every banking process and every business technology can be exploited to contribute to better customer experience – even taking into account the most arcane back-office processes.
We look at the technology practices which are changing the world at large and ask what they mean for every successful bank: realtime analytics, process robotics, and the rest.
As a partner on this digital journey, Atos will help you make the quality of experience for your customers a point of winning differentiation – while delivering insight like never before.
Machine learning to disrupt 40%
of all banking roles.
With the emergence of FinTechs, banks are facing new competitive pressures. At the same time, FinTechs face challenges with international regulatory compliance, credit issuance and global distribution channels. Our cloud-based FinTech propositions, engagement program and research, offer new ways to meet the industry’s core transformation challenges head-on.
So how are you going to exploit opportunities to survive and thrive in Financial Services? As a leader in integrating FinTech solutions, answering this question is our primary focus. That is why we established the Atos FinTech program with three clear aims:
Find out about all there is to know about our Program and how you can benefit from it as a bank, or as a Fintech: here
Atos Networked Banking – become a trusted, secure bank but with the flexibility of a FinTech
Will your bank continue to be there for its customers as the market changes? Will it be there if driverless cars need their own bank accounts? Will it be there with real-time analytics to offer an instant decision on a mortgage? Will it be there for millions of customers yet treat each one as an individual?
Challenges and solutions associated
Digital transformation sits at the heart of the Atos proposition for its banking clients. We’re driven by a sense of urgency; a thirst for business innovation; and a commitment to minimizing risk. Our banking solutions guide you through the four realms of digital transformation.
Customer experience
How do banks become their customers’ financial services avatar? Combining analytics, customer profiling and more to give customers an experience in tune with their digital lifestyles.
Operational excellence
With 40% of banking tasks ready for robotics, how can you decimate spend on traditional process and outmoded IT service? Every process, resource and investment needs examining – driving out cost and boosting productivity.
Banking reinvention
Banking is necessary, banks are not. How do you redefine your business ambitions – within regulatory constraint, naturally? Creating new intelligent business models in the light of new services and business alliances.
Trust and compliance
How do you win back reputation, trust and security, once the hallmarks of banking?
Putting Artificial Intelligence (AI) at the heart of the Business – Ulster Bank is leading its market with an AI platform
Artificial Intelligence (AI) is no longer a pilot project for Financial Services. It already has many real-world uses, including performance improvements through integration with advanced analytics and customer relationship management (CRM).
Atos worked with Ulster Bank to reinvigorate its CRM platform through our dedicated AI component, SalesForce Einstein. Combining machine learning, deep learning, predictive analytics, natural language processing and data mining, Einstein gives the bank a one-stop-shop AI platform for CRM.
As a result, its users can act on customer intelligence much faster and more accurately. With rich information at their fingertips, Relationship Managers can prioritize individuals, leads or opportunities. And with automation, the bank can continually model its 1.9 million customer base to make better business decisions.
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