TSG EDV-Terminal-Service Ges.m.b.H

Company Profile

The TSG EDV-Terminal-Service Ges.m.b.h. is part of to the Atos Group since July 1, 2011 and has its focus in the banking and insurance sector. With eight locations across Austria, TSG provides IT services to companies, from consulting, through system integration, operation and maintenance of IT infrastructures and self-service systems to the management of service processes. TSG’s customers include leading Austrian financial organizations.

Trust as a foundation stone

TSG supports its customers with innovative services with added value. This includes cost savings, improved processes, higher availability, greater security and transparency. Our employees, our strong network of partners and our many years of experience are the guarantee for our success. Our services are about relationships between people.

Success factor customer relationship

Our customers know what we are talking about: We take care of the services for the security and availability of the IT landscape of our customers, who can concentrate more on their core competencies and lift new potentials. Success is not exclusively a matter of technology – it is a matter of trust.

Merger Axime and Sligos

We rely on quality

Compliance with standards and standards is an important concern for us. Regular inspections of the processes ensure the sustainability of the required quality standards. On the other hand, routine customer surveys give us the opportunity to continually improve our services and increase customer satisfaction on a sustained basis.

What we offer

  • Years of experience
  • Services from one source
  • Manufacturer and dealer independence
  • Integrated solutions
  • industry knowledge
  • Covered coverage throughout Austria

Company history

2015

Acquisition of the HW service for the APL of Unicredit and the employees responsible for it so far.

2014

Takeover of numerous services (workplace, service desk and onsite services) from the IT Solutions and the employees who have hitherto been responsible for this.

2011

Change of ownership from the Siemens Group to the Atos Group.

2007

Expansion of on-site services and data center services by taking over the IT / AV business unit of ARAG (Allgemeine Rechtsschutz AG).

2006

Expansion of the market segment “On-site services and data center services” by taking over IT-outsourcing of ai informatics.

2004

Change of ownership of Bank Austria to the Siemens Group.

2002

Reopening of the Salzburg site. Nationwide servicing of ATMs and other money-handing devices at all major financial institutions in Austria.

1999

Settlement of a new own building complex.

1998

Bank Austria, TSG almost takes over the entire service of its terminal and self-service equipment. For the first time, TSG takes over the service of individual product groups from Creditanstalt.

1995

Successful partial business integration of the Sparkassen publishing house Technical customer service (SPV / TKD).

1994

Through a nationwide presence in Austria and constant development measures adapted to the requirements, TSG becomes Austria’s largest manufacturer-independent company in the IT service sector for hardware and related areas.

1993

Start of construction of TSG outlets in the state capital cities.

1985

Foundation of TSG EDV-Terminal Services Ges.mb. As a service company of Bank Austria (formerly the Central Bank) and as a technical service of the then Dataservice. The services provided and the growing development of the TSG enable us to serve clients outside the banking sector successfully.

Services & Solutions

Our portfolio

Customer experience

Client & Server Products

Desktop Provsion of guarantee
Notebook Install move add change dismantle
Server rollout
Printer IT-Infrastructure planning
MPF’S Increments / Planning
Break fix service Lifecycle

Cash-handling products

Account Statement Printer Install move add change dismantle
Automatic teller machine (ATM) Rollout
Automatic cash drawer (with safe) IT-Infrastructure planning
Quick-charging Increments / upgrades
Break fix service Lifecycle
Provision of guarantee ATM-service management

On-site Operational Performance

1st & 2nd level support (helpdesk)
Operation management
Security checks
Setup-service

Partnership

Samsung, Global Strategic Partner

Certification


Offices

Zentrale TSG EDV-Terminal-Service Ges.m.b.H

TSG EDV-Terminal-Service Ges.m.b.H.
Modecenterstraße 1
1030 Wien
Tel.: +43 (0) 50618-40000
Fax: +43 (0) 50618-40435

Ansprechpartner

General Manager Andreas Zemanek
Tel +43 50618-40431
Mobile +43 664-88554413

Offices TSG EDV-Terminal-Service Ges.m.b.H

  • 1210 Wien, Siemensstr. 92
  • 2700 Wr. Neustadt, Neunkirchnerstraße 119/1
  • 3550 Kammern, Hauptstr. 39
  • 4020 Linz, Kraußstrasse 10/EG+OG
  • 5020 Salzburg, Werner-von-Siemens-Platz 1
  • 6020 Innsbruck, Eduard-Bodem Gasse 2
  • 6922 Wolfurt, Bahnhofstr. 8b / EG
  • 8020 Graz, Straßganger Straße 315
  • 9020 Klagenfurt, Lakeside B09

Interested in our services?