There will be no survivors in retail – only winners and losers
Think about it. Retail and fashion brands that we grew up will disappear overnight while new online players can achieve global dominance in just a couple of years.
Every winning retailer needs a strategy which triangulates online, in-store and delivery to fit brand and objective. It’s about what suits you and your business: the weekly food order is different from the celebration handbag.
Atos is a business technology partner to some of the world’s best known retail brands, for example RS Components.
We’re transforming retail floor-space for digital engagement. We’re offering the advanced analytics and cloud-based models you need to imagine and implement winning new retail models – with particular emphasis on customer personalization.
More than in any other industry – retailers benefit from exuberant digital collaboration.
Atos Scientific community estimates that 84% of smartphone owners use their phones in store. How will you turn that to mutual advantage?
Shop of the Future
At the Pega Systems in Leiden, Atos presented the Shop of the Future concept based on Pega technology. At Atos we support our clients on their complete transformation journey on the fields of customer engagement and digital marketing. Pega solutions enable organizations to become truly digital companies and bring customer engagement to a whole new level. See in this video, what the power of Pega and Atos can accomplish!
Full scope digital transformation in customer experience
We are more than a Customer Experience orchestrator. We also lead innovation in payments, in customer analytics and the internet-of-things. Benefit from the widest perspective on customer experience.
Customer Experience and Digital Marketing Consulting
Take charge of digital opportunity. Reinvent customer service to boost business.
From vehicles to homes to lifestyles – everything’s connected. Grasp the Internet-of-Things opportunity.
Advanced Customer Analytics
Unlock value from customer data for seamless, personalized and contextual service across every channel.
Digital Customer Engagement
Social media; portals; e-commerce; mobile – bring it all together with next generation CRM.
Digital Payments and Wallets
On the move, at home or instore – make payment easy, secure and incentivized with European payment leader Worldline.
From retail to finance, from transport to manufacturing, Atos delivers customer experience innovation tuned to your business.
Key focus areas for our retail clients.
No organization can achieve digital transformation without hybrid cloud
Mobility, analytics, cognitive, and the internet-of-things. These are the technologies and practices which underpin digital transformation.
No organization can exploit these without making cloud the foundation. Atos Canopy delivers a rigorous and comprehensive suite of orchestrated hybrid cloud services. Atos Canopy ensures the agility, scalability and security required by any organization committed to digital transformation.Read more on Hybrid Cloud
Atos Canopy Cloud: meeting challenges
How does Atos Canopy Cloud address the four key transformation challenges you face today? Explore the impact on agility, scalability, cost-optimization and security.
Check out the Atos digital retail radar – the future is closer than you think.
80% of CEOs believe they deliver a superior customer experience. Only 8% of customers agree. It’s time to close the gap.