Atos Approach to Privacy

Privacy Notice

Privacy Notice

As a global organization with legal entities in 73 different countries and over 110,000 employees, Atos recognizes the importance of data privacy for our customers and employees alike. We understand that by allowing us to process your data we must be vigilant in our security and data privacy practices. Atos will adhere to its internal policies, procedures, and Binding Corporate Rules, while continuing to stay up to date on the latest privacy laws worldwide.

Our Privacy Notice informs you about Atos’s privacy practices and of the choices you can make regarding the processing of your data, and how to exercise your rights in relation to your personal data. This Privacy Notice applies to all Atos Entities Globally and its affiliates. Atos may provide additional data privacy notices to applicable laws for specific territories and regions. Those privacy policies can be found on country specific pages and are to be read in conjunction with this privacy notice.

Atos’s privacy notice does not apply to any personal data we process on behalf of our clients. The data processing contracts that we have with our clients dictate how we are to process your personal data on our clients’ behalf. If you are a customer or employee of one of Atos’s clients and have questions or concerns pertaining to the processing of your personal data, we recommend that you contract them directly.

Privacy

What is personal data?

Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to that natural person.

Data Collection

Your personal data on this website can be collected either directly or indirectly.
It can be collected directly when, for instance, you voluntarily submit it for subscribing to our newsletter, when registering for Atos’ Premium Services or when completing the contact form. When accessing these pages, you will be provided information about the collection of your personal data and will be able to give – or decline to give – your consent.

To provide such information, we collect – or may collect – your name, telephone number, e-mail address, job title, Company, country, and any other data that you might communicate in your message.

Your personal data can be collected indirectly when using cookies and other technologies. Atos intends to collect information such as the number of visitors, as well as user’s last visit date and consulted page. Please refer to the “cookies and other tracking technologies” for additional information.

Purpose of Processing

We use your personal data for the following purposes:

  • We use your identification data to enable you to (a) contact us via the website, (b) receive marketing related emails based on information you request on our website.

These pieces of personal data are collected when you subscribe to a newsletter, when you get in contact with an Atos representative, or want to receive a white paper. This data will be used to provide you with the requested services or materials and can be used for further processing for marketing purposes with your explicit consent.

Your interests regarding collection:

  • Get access to personalized and precise information when you ask for it.
  • Receive our newsletter when you explicitly give your consent for it.
  • Receive a white paper when you ask for it.
  • Be provided with requested services or materials.
  • Present you Atos’s new products and/or services if you have explicitly given your consent to receive such information.

Data Retention

The standard period for which we process your personal data pertaining to this Atos website is shown in the table below:

Category of data
Data retention period
Identification Data2 years
Anonymized browsing data2 years

Accuracy, Relevance and Security of Your Personal Data

As stated in our BCRs, any personal data processed by Atos is kept on secure servers. Atos uses reasonable administrative, technical, personnel, and physical measures to safeguard personal data against loss, unauthorized access, use, disclosure, or modification and to ensure the integrity of the personal data. Additionally, Atos ensures to process your personal data only for the purposes mentioned in this privacy notice and to keep data no longer than necessary.

Who can access your personal data?

Your personal data can be accessed by:

  • Our external service providers such as Google Dialog Flow (chat), Olark(Real time chat) and Salesforce (customer relationship management solution) which have been specifically authorized to store Data. You can access Salesforce’s certifications standards and regulations which contain Salesforce’s personal data protection policy here, Olark GDPR regulations here and Google Cloud GDPR here.
  • Atos employees that have been formally authorized.

Your Rights

You have:

  • The right to information regarding how your personal data is processed.
  • The right of access your personal data processed by Atos.
  • The right to erasure which allows you to require your personal data to be deleted by Atos.
  • The right to restriction of processing which allows you to control how your data is processed.
  • The right to object the processing of your personal data which means that you can require that Atos ceases to process your personal data

You may also have the right to ask for a portable format of your personal data or restrict or object to the processing of your personal data. To exercise these rights, please complete this online form to contact the Atos Data Protection Office. For any other queries contact us here.