For manufacturing companies it is crucial to make their maintenance efforts more efficient and agile by removing some of the key challenges such as:
- Lack of experienced specialists causing a bottleneck in service and maintenance delivery
- Quickly obtain service relevant information distributed over various data bases
- Difficulties in delivering services in remote and unstable locations worldwide.
Remote Team Work will take you to the next level of digital field services. In addition to being remotely guided by an expert, service technicians can communicate peer to peer onsite or between locations. It features newest technology like AR goggles and a holographic work sphere. This allows for hands free operations with 3D models and service instructions just a click away. Smooth integration into the manufacturer’s backend systems enables instant access to relevant data.
Assurance of high quality services throughout your organization
Remote Team Work enables manufacturers to maintain high levels of service skills and work throughout their organization
Leverage scarce service know how
Providing for high quality services everywhere with data transparency and real time availability of expertise.
Accelerated service processes
Reducing preparation time for service events thanks to ready to use data and expertise.
Socializing of service experience and knowledge
Making the expertise and knowledge of few individuals transparent and available to the entire service force.
Related resources
Related solutions
Remote Expert Support
Remote Expertise anywhere at anytime
Digital twin
A true closed-loop product management
Artificial Intelligence
Integrating chatbots into the field service and assembly worker`s tool box
Our experts
Stefan Zimmermann
Global B&PS CTO Industry 4.0
Thomas Bierhoff
B&PS GER CNS Head of Technology