As our clients confront the challenges of new digital dilemmas, customer satisfaction through innovative and sustainable solutions has become a major driver of Atos’ strategy for growth and value creation.
“Corporate social responsibility is an integrated part of our commercial strategy, enabling significant new business opportunities for Atos and our clients.”
Robert Vassoyan
Head of Healthcare & Life Sciences and Head of Unified Communications & Collaboration, Atos
Responsible innovations for a digital world
Atos aims to ensure the highest levels of customer satisfaction by providing targeted services to transform our clients’ businesses and anticipate their needs. In this age of digital transformation and Big Data, data protection and IT security are vital aspects of customer satisfaction and in earning and maintaining trust. Atos is a long-term trusted partner able to develop a range of services and solutions best suited to the market’s and its client’s needs.
59%
Net Promoter Score
for all clients in 2019
370
Client innovation workshops
delivered in GBUs in 2019
€235 million
Annual Research & Development
investment in 2019
4,500
active patents in 2019
14
R&D centers
2,200
members of the expert community
Atos’ value creation model
The mission of Atos is to be the trusted partner of its clients on their journeys of sustainable digital transformation. To accomplish this mission, we rely on our powerful assets and resources and a solid business model which leverages our distinctive platforms and industrial solutions. We are focused on the continuous generation of shared, sustainable and inclusive value for all our stakeholders: people, clients and partners, investors, suppliers, community and society.
Want to learn more
- Read our Thought Leadership Publications
- Visit our insights and innovation pages
- 2019 reports : Universal Registration Document & Integrated Report