SAP consulting and expertise for energy & utilities
Worldgrid AliA is dedicated to SAP consulting and engineering for energy & utility companies. We are experts in SAP IS-U and SAP S/4HANA, which are both critical platforms for the energy sector.
Worldgrid AliA brings the knowledge and experience to modernize your ERP and meter-to-cash processes, such as meter reading, meter data management, scheduling, billing, invoicing, accounting and customer service.
We bring our SAP know-how to every engagement. Let us help you transform your SAP-enabled business operations and achieve the digital agility required to ensure your success in the new energy value chain.
Worldgrid AliA services
We deliver a coherent set of SAP services and consulting engagements. Worldgrid AliA helps energy & utility companies transform their SAP information systems. Our solutions cover the entire project lifecycle around four main service lines.
Since our creation, Worldgrid AliA has supported major players in electricity, gas, water and waste treatment in the design, implementation and maintenance of information systems for business operations.
Our center of expertise implements SAP processes and technological solutions dedicated to the utilities sector in France, Belgium and Switzerland. Our technical-functional skills cover SAP modules and components: SAP IS-U, SAP CRM for Utilities, FI / CA, SD, MM and Work Management .
Worldgrid AliA is very proactive with its customers in the development of their information systems (IS).
We assist our clients with the planning, budget, quality of service and risks of IS programs. Our clients rely upon us to help them respond to all the challenges of IS transformation projects including:
- Business expertise
- Project security
- Upstream studies
Properly equipping your sales teams, developing your marketing programs and optimizing your services are all critical to retaining your customers. Worldgrid AliA CRM consultants help you:
- Analyze and frame Salesforce and marketing service projects
- Write your project specifications
- Manage the integration of your CRM solution
- Provide expertise (BRF +, CTI Integration, CRM For Utilities, SAP CRM, C4C cloud solution , CRM Web Channel , Hybris)
Our expertise covers the design of SAP technical architecture. We aim to support our clients in the implementation, evolution and optimization of their SAP architecture.
Our expert consultants are involved in the study and design of architectures, performance issues, problem solving, upgrades and technical migration.
Worldgrid AliA client references
Our clients trust us to deliver SAP projects that cover the entire design cycle up to the maintenance of SAP solutions.
An energy customer had a SAP architecture that no longer met business requirements. Worldgrid AliA performed a SAP architecture simplification study that made it possible to obtain an ROI over two years while addressing the new requirements.
A world leader in energy engaged Worldgrid AliA to upgrade its SAP CRM solution, which allowed the client to more closely monitor the turnover of its customers.
A construction client sought our expertise for the operational transformation of its CRM processes. Worldgrid AliA framed the functional SAP CRM software evolutions and telephone optimization tools (CTI and IVR), provided project management, mobility choice scenarios, and defined and deployed a change management strategy.
An industrial client retained Worldgrid AliA to provide project management assistance and change support in the implementation of an ERP project (FI-CO/MM/SD/PP/PM modules).
Our portfolio of vertical solutions enables us to deliver innovative services, increase customer engagement and new revenue streams, automate essential business processes, and harness real-time intelligence to drive business decisions.
Atos used its 40+ years of utilities sector experience to create DORA (Digital Operations for energy Retailers by Atos), a comprehensive S/4HANA-based framework that enables electricity and gas retailers to develop and deliver high-value customer services rapidly and cost-effectively.
Atos helped Illumia establish its digital core with S/4HANA and DORA for a complete business transformation in 15 months, enabling faster billing, reduced manual processes and enhanced customer experience.