Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content.
You have full control over what you want to activate. You can accept the cookies by clicking on the “Accept all cookies” button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.

Managing your cookies

Our website uses cookies. You have full control over what you want to activate. You can accept the cookies by clicking on the “Accept all cookies” button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button.

Necessary cookies

These are essential for the user navigation and allow to give access to certain functionalities such as secured zones accesses. Without these cookies, it won’t be possible to provide the service.
Matomo on premise

Marketing cookies

These cookies are used to deliver advertisements more relevant for you, limit the number of times you see an advertisement; help measure the effectiveness of the advertising campaign; and understand people’s behavior after they view an advertisement.
Adobe Privacy policy | Marketo Privacy Policy | MRP Privacy Policy | AccountInsight Privacy Policy | Triblio Privacy Policy

Social media cookies

These cookies are used to measure the effectiveness of social media campaigns.
LinkedIn Policy

Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.

Skip to main content

S/4HANA for Utilities

Accelerate digital transformation for utilities with Atos + SAP S/4HANA

Achieve the digital agility needed to get close to customers. We help transform routine processes into opportunities for great customer experience. Real-time intelligence, streamlined and responsive omnichannel support, and clear and accurate billing – are all possible now.

Atos + SAP S/4HANA benefits

Build great customer relationships with data

Consolidate all customer data for a 360º view of their history and habits

Give your customers more detail and greater control with improved intelligence

Provide detailed dashboards, proactive usage suggestions and new service offers

Enable proactive customer engagement

Deliver real-time invoicing, usage management and service data

Offer customers value-added services at just the right time

Provide 24×7 support by phone, email, AI chatbots and online

Automate billing for fast, accurate service

Shorten billing and payment cycles

Improve cashflow and minimize customer billing calls

Increase accuracy and efficiency with reduced costs and resources

Let our SAP utilities experts help you plan this journey

S/4HANA + Atos + cloud = a winning combination

44% of utilities plan to deploy ERP in the public cloud. Source: IDC

S/4HANA transformation enables infrastructure modernization and workload migration via market-leading
hyperscale cloud providers such as Amazon, Google and Microsoft. Our strong business and technical relationships
with these providers will help you reduce infrastructure cost and increase responsiveness and scalability.

Get to know

Digital Operations for energy Retailers by Atos (DORA).
Our S/4HANA-based framework enables electricity and gas retailers to develop and deliver high-value customer services rapidly, cost-effectively and confidently.

2,000+ utility-specific functions
250+ business processes
1,500 + test use cases
Ready to use out-of-the-box
Slash deployment costs and time-to-market by 50%

Learn more about Atos + SAP S/4HANA

Atos delivers S/4HANA-based digital
core for utilities

Factsheet

Discover how Atos helps utilities seamlessly transition to S/4HANA, enabling data-driven insights and improved customer experience, without compromising business continuity.

DORA: the digital framework for
energy retailers

Factsheet

Explore DORA, an SAP S/4HANA-based framework for energy retailers that helps you create innovative services and add value to customer relationships.

Illumia accelerates time-to-market
with DORA

Customer story

See how Atos helped Illumia rapidly establish its digital core with S/4HANA and DORA, for faster billing, reduced manual processes and enhanced customer experience.

Why Atos for S/4HANA?

Atos has unparalleled expertise in SAP S/4HANA and cloud migration, with a proven track record and best practices developed over 25 years of implementing and managing SAP IS-U projects.

13k+

 

SAP professionals

3.5k

 

Utility industry specialists

1k

 

SAP utility specialists

In 2020, Atos won the SAP Pinnacle Award for Global Outsourcing Service Provider of the Year for excellence
in managing customer SAP and SAP S/4HANA transitions in the cloud, on-premise and
hybrid environments.

Worldgrid is an Atos business practice delivering real-time integration between
IT and OT with sophisticated solutions for energy and utility companies.

Related resources

For help with your SAP S/4HANA utilities project talk to our experts