Digital business empowerment for utilities

With the shift to digital, every utility faces acute change. It doesn’t just affect client relationships, it becomes key to efficiency in generation and distribution and indeed to new business development.

Boost operational excellence and shape new customer relationships


Just look at the changes. Markets are de-regulated – although regulation is stiffer than ever. Renewables already make up 10% of the energy mix. Smart grids and meters point the way to smarter and more discerning customers.

And at the heart of this storm of change, there are unprecedented volumes of data which until now, have barely been used.

It’s time to change that. With 30 years’ specialist contribution to the utility sectors, Atos makes a credible and intelligent guide. IDC positions Atos as a leader in its MarketScape analysis of utility market IT service providers.

We offer specialist insight, for example, how to use real-time analytics in revenue protection from non-technical losses or in the development of new customer services.

At the same time, we sustain focus on operational and business technology driving out cost and preparing the foundation for your digitally enabled future.

70% of utilities will launch major digital transformation initiatives by 2018

Customer transformation challenges

Separation dash


Consider digital transformation for utilities from four perspectives

Customer experience

Customers spend less than ten minutes a year in contact with their service provider. Can you change that with enhanced online relationships?

Operational excellence

Safety always comes first, so how can you boost productivity across your widely distributed workforce without compromising standards?

Business reinvention

Water, gas and electricity are commodities. Can new partnerships, with white goods and building technology specialists, raise your value?

Trust and compliance

Not only are utilities part of society’s essential infrastructure – you hold millions of privileged client records too. How do you ensure full physical and cyber security?

The digital utility starts here

With the advent of truly distributed grids, the advance of renewables and the emergence of viable storage, utility models become increasingly data-driven. As a partner in digital transformation, Atos draws on its exceptional experience in serving the utility sector to shape a new breed of digital utilities.

Energizing your digital future

Renewables have become central to new operating models, with the emergence of energy prosumers as a reality, every utility faces acute change.
Data and digital technologies are playing a key role in this transformation. Discover how Atos contributes to shaping the new energy world.

What our clients say about us

Enexis leads the way for secure smart meters - Case Study

Enexis leads the way for secure smart meters – Case Study

The drive to introduce smart meters into the Dutch energy market has accelerated, thanks to the initiative shown by Enexis and a successful data encryption solution delivered by Atos.

View our Enexis Case Study

Related resources


Atos announces its new Utility Retail Platform for retailers

Named DORA (Digital Operations Retailer by Atos), the Atos platform enables utility companies to develop and deliver new high-value products and services rapidly and confidently.

Positioning Paper

New digital horizons in utilities

Explore the impact of digital transformation across a new decentralized utilities value chain, in which analytics come to play a key role.

Look Out 2020+ for Utilities

From Commodities to high-value service providers

Which business opportunities and key technologies will shape the future of Utilities?

Program for IoT Utilities

Digital Business at the Edge

Atos has an IoT predictive maintenance framework that helps you identify opportunities to increase asset reliability and yield, where minutes of downtime represent millions in lost revenue.

Our experts

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Mauro Grimoldi

Energy & Utilities Market Sales Leader

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Paul Da Cruz

Global Business Development Director

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Franck Freycenon

New Energy Services Business Development Director

Interested in our solutions for Utility companies ?