Improve outcomes while increasing productivity
Productivity:
Increased capacity for patient care
Security and compliance:
Patient safety and data protected
Employee satisfaction:
Staff free from manual, repetitive tasks
Efficiency:
Lower operating costs, higher accuracy
Working with you to redefine care services
Safe and sustained use of automation presents critical opportunities to make a meaningful difference in healthcare. Automation technologies are in three groups: Robotic Process Automation (RPA), Intelligent Automation (IA) and Artificial Intelligence (AI). All are proven to help healthcare providers reduce administrative burden on clinicians and cost of services .
Wherever you are on your automation journey, we’ll help you maximize the benefits of automation. Our extensive healthcare experience means we understand your processes, so you’re not starting from scratch. We are product-agnostic, working in partnership with all stakeholders to implement an optimized solution that meets your objectives to improve outcomes, increase efficiency and enhance experiences for patients and staff.
End-to-end Automation Services
Getting started
- End-to-end strategy and planning
- Stakeholder engagement
- Discovery and proof of value
- Procurement and partner engagement
Accelerating
- Capability development
- Support
- Knowledge transfer and training
Scaling
- Automaton-as-a-service
Front Office
Appointments
- Rostering
- DNA/CNA – reminders and rebooking
- Bed management
Supplementing clinical judgement*
- Imaging
- Case note change tracking
- Coding discharge letters
- Key controls (for example, end-of-life, drug seeking, child protection)
Transition between care providers
- Out-of-hours
- Anticipatory care plans*
- Medication mapping / reconciliation
- Lab results and blood tests
Improving data quality
- Patient records – registrations updates and reconciliation
- Patient record analysis for proactive care*
- Immunization records
- Clinical evaluation forms
Middle Office
Strategy & planning: analysis of reports, legislation and contracts
- Report intelligence
- Compliant clauses
- Contract leakage
Budgets & reporting
- Gathering, cleaning, processing and interpreting data
- Predictive budgeting and forecasting
- Approval workflows
Risk management
- Risk factor monitoring
- Counter fraud processes
- Decision making
Programs & projects
- Monitoring & responding to data to drive triggers
- Automated report generation and distribution
- Support to real time analytics
Back Office
Human Resources
- Joiners & leavers (account creation/privileges)
- Temporary staff management
- Employee information maintenance
Finance & Accounting (Including Payroll)
- Accounts payable & invoicing
- Reconciliation
- Operational cost management
- Reduced approval times
Procurement & Supply Chain
- Automated sign off & approval workflow
- Order confirmation
- Supply replenishment & inventory control
- Supplier performance (fulfilment)
- Inventory management
Informatics & Reporting
- Monitoring & responding to data to drive triggers
- Automated report generation and distribution
- Support to real time analytics
Find out more
Accelerating healthcare’s automation journey: why RPA is now a critical enabler
No healthcare organization today can afford to overlook RPA. Clinical and digital leaders need to understand what it means, where they will most benefit from RPA as a way to augment staff – and also where they won’t benefit from this technology.
Key contacts
Andy Fitt
Health and Life Sciences Consulting, Northern Europe
Kanika Bandanwal
UK&I Intelligent Automation Lead – Digital Transformation Consulting