Communication and Collaboration Services

Ensure resilient communication when every second counts

Mission Critical & Vertical Solutions

Ensure a resilient communication path when every second counts


Secure, resilient communication


Increased flexibility, scalability and reliability


Improved connectivity and integration

Technology advantage

Leverage communication technology to its fullest potential

Ensuring resilient real-time communication when it matters

In mission-critical situations, every second counts. When your ability to communicate is vital, Atos can help. Our mission-critical communication portfolio caters to urgent scenarios, with secure and resilient solutions and integrations.

Omni-channel, multi-channel and innovative technology: we help your organization leverage communication technology to ensure a resilient communication path, 24-7-365. Underpinned by managed services that keeps business and customers connected with the added value of supporting sustainability ambitions.

Alarming and Alerting

  • When you need efficient and reliable crisis communication, you can rely on Atos’ alarming and alerting solutions
  • Manage critical events efficiently, integrating into your workflows and processes
  • Leverage machine-to-machine communication at scale, optimizing awareness and response times when critical events occur

Contact us to learn more about Alarming and Alerting >

Public Safety Communication

Our next-generation end-to-end public safety call handling services allow citizens to interact securely with government safety teams throughout unforeseen events: accidents, natural disasters, pandemics, terrorism.

Contact us to learn more about Public Safety Communication >

Time Critical Communication

Leverage our end-to-end time critical communications services including multi-line communication solutions that increase user efficiency without compromising security, reliability or compliance.

Contact us to learn more about Time Critical Communication >

Industry Specific Communication

With vast experience and deep expertise across all aspects of healthcare, our best-in-class Essential Medical Services include:

  • e-Consulting
  • Digitized patients records
  • Asset management
  • AR/VR insight
  • Hospital process automation

Contact us to learn more about Industry Specific Communication >

Client stories

Emergency Service Bureau

An Emergency Service Bureau sought a single communication platform with omnichannel capability to integrate into its existing call dispatch solution. Atos delivered a technology suite that integrates with existing solutions for a full end-to-end service covering customer call receipt, dispatch, logistics planning and monitoring.

Find out more

Frictionless working in energy & utilities: Enhancing employee experience for the field workforce

By Paul Da Cruz, Senior Vice President and member of the Scientific Community

Read the blog >

Key contacts

Daniel Pikon

Head of Horizontal Portfolio and Alliances
Communication and Collaboration Services Practice

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