Build more efficient, cost-effective and agile operations
Time to market:
30% faster project implementations
70% faster meter-to-cash processes
100% regulatory compliance
Enhanced customer relationships
Taking operational excellence to the next level
Improve your meter-to-cash processes with a comprehensive data platform, end-to-end integration services and pre-configured SAP for utilities. Smart contact centers embrace advanced technology and analytics, automating the standard processes to unlock an array of benefits from improved customer experience to lower costs and higher revenues.
Digital Operations platform for Retailers by Atos (DORA)
DORA enables electricity and gas retailers operating in deregulated markets to better achieve digital transformation, delivering their own offers in an agile and safe way. Based on SAP S/4HANA, this platform allows the highest degree of process integration from customer to back-end, improving UX, delivering high-value services quickly and accelerating time-to-market.
IKE (Intelligent Knowledge Environment)
Cloud-based data optimization for dedicated systems, infrastructure, processes and master data to automate and support the implementation of projects, migrations and maintenance. IKE ensures quicker, less expensive and optimized software lifecycle phases.
Market Communication Automation
We help retailers in the utilities market increase their customer bases faster with a packaged solution that allows full automatic communication with third parties and is fully customizable to comply with local regulations and standards.
CRM Digital Platforms
We deliver pre-configured utility solutions and platforms that require less time and effort to be ready to use. They come with all the functionalities necessary to cover any possible business processes and commercial scenarios for energy, gas, water and subscription services among other commodities.
SAP S/4HANA Migration Services for IS-U
Our SAP migration services answer the digital transformation needs of utilities. We provide solutions and proven expertise for the conversion of SAP for Utilities (IS-U) to S/4HANA and the migration of data with dedicated accelerators.
Robotic Process Automation (RPA)
We developed an RPA automation platform and agile methodology to enable energy retailers to automate their processes to manage the transactions efficiently and to enhance the customer experience while ensuring enforcement and compliance.
Power Trading and Retail System (PTRS)
PTRS is a comprehensive energy-trading and risk-management platform that spans the needs of three groups: traders and retailers, generators, and RES/self-producers. PTRS helps them achieve a sustainable business advantage in today’s turbulent and increasingly complex wholesale and retail markets. It helps producers optimize supply and demand to ensure optimum pricing.
Illumia future-proofs for growthWith its new digital operations platform for retailers (DORA) Illumia is sustaining growth and future-proofing its business. DORA ensures lean, real-time business management and consistent data integration across the organization. Illumia has accelerated time to market and increased its ability to design memorable experiences for customers.
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Automation and robotics
Reducing costs and releasing talent. Freeing people from manual processes while gaining differentiating intelligence.
Global Energy and Utilities Business Development