Atos ranked first in End-user services in 2019 IT Outsourcing Study for Nordics by Whitelane
Copenhagen, Helsinki, Stockholm, April 29, 2019
Atos, a global leader in digital transformation, was ranked first in the most recent edition of the annual IT Outsourcing Study, conducted by Whitelane Research in cooperation with PA Consulting, in the category “End-user services and collaboration solutions” in the Nordic region. This customer satisfaction survey, the most representative in the market, evaluates 35 different IT service providers and ranks them based on the opinions of their clients.
Atos in the Nordics was ranked first by means of overall satisfaction within the IT domain End-user services and collaboration solutions, with a satisfaction score of 73%, the market average score being 66%.
The difference from 2018 is significant, as Atos in the Nordics managed to raise their satisfaction score from 66% with as much as 7 percentage points, leading to this top ranking. The average satisfaction score has remained unchanged since 2018.
“We are extremely grateful and pleased with the appreciation from our customers in the End-user services and collaboration solutions domain. Our Digital Workplace solution has been one of the strong offerings in the Nordics and a part of our Digital Transformation Factory. Taking a more human-centric approach to the workplace can help businesses to accelerate digital transformation, retain talent and maintain a competitive advantage. Digital workplace services including online collaboration tools can be used as an enabler to support this process and deliver a better employee experience. With our dedication to customers, we strive to continuously raise the bar and serve our clients’ needs to support them in their digital journey.”, says Harri Saikkonen, Managing Director Nordics.
Atos is a global leader in digital transformation with 120,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions through its Digital Transformation Factory, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting-edge technologies and industry knowledge, Atos supports the digital transformation of its clients across all business sectors. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos | Syntel, Unify and Worldline. Atos is listed on the CAC40 Paris stock index.
Head of Marketing & Communications Nordics
tel +46 73 620 65 13