OneContact

Your Atos support team is just one tap away, anywhere and anytime
Context

Atos OneContact provides access to multi-lingual global support team via various support channels such as Voice, chat, callback and email right at your fingertips. The application can also include information related to your open tickets, current environment disruptions, knowledge articles and ability to reset your password.
Type

Mobile App
Web
Download

Atos employees should download the app and non-employees should contact us to learn more!



Multiple Contact Channels
An omni-channel support solution available at anytime, anywhere and on any device
 
Notification Center & Self-help Center
Stay in loop at all times with real time push notification system. Get notified of latest news, outages within the environment & upcoming maintenance changes.

Receive quick and easy support related to common IT issues & FAQ’s right within the app.
 
Check Ticket Status Anytime

Skip calling the desk to check status of your ticket. View all the open tickets and details around its status, latest updates and many more details right within the app.