About Rob Price


COO for Worldline UK&I and member of the Scientific Community

Rob is COO for Worldline UK&I, the European leader in the payment and transactional services industry. He was previously Head of Digital for Atos UK&I, is a member of the Atos Scientific Community and was a founder of the award winning CIO/CTO Atos blog, the predecessor to Ascent. He successfully melds inspiration and creativity with strategic direction and implementation, focusing on driving more efficient and effective exploitation of technology and services to drive positive business outcomes and better connect our clients with their end consumers. The insight gained through both operational delivery roles and strategic Digital evangelist roles ensures that he views the Digital Revolution from multiple perspectives. Find him on twitter @The_Digital_COO




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Articles posted by Rob Price

The Chief Anti-Digital Officer ?

In our Journey 2022 research into “Digital Society”, looking at the increasing digital divide between those that could, and those that could not, keep up with the pace of change of technology, we concluded that there was a need for business to buy into a Corporate Digital Responsibility as we defined here and expanded upon here . A year on, and…

Let’s start a revolution

If someone had told me 25 years ago that I would actively seek to pay more for my food, clothing and toiletries I would not have believed them. Then rose the age of the conscious consumer and entire business models began to be built on corporate social responsibility. Now I want my eggs free range, my shower gel organic and to know where my…

Closing the Digital Divide through Corporate Digital Responsibility

We live in divided times. Some have. Many have not. Many have access to the internet. Some still do not. 70% trust digital technologies to deliver good outcomes for society, 30% do not.[1] At the recent CAMSS UK CIO conference in London, Christopher Joynson and I presented our research thoughts on Digital Society, the survey we conducted on Digital…

Christmas in a Digital Society

This blog article uses interim draft results from our Global Digital Inclusion survey (#digitalsurvey) that has been running for the past few months. To date we have had around 1,500 responses from 63 different countries. As each Christmas goes by, it is interesting to reflect on the changing nature of the requests from my children and consider how that reflects the evolution…

How do people feel about a Digital Society?

For the last decade, every business has fought for survival or to increase their supremacy through various forms of Digital Transformation. Once upon a time, the marketing departments were demanding a new website to better attract consumers, then to retail, pay, interact, build communities, add a mobile channel. “Start with your consumer first” we always used to say.…

[Dystopian] Experience in a Digital Society

I wake up to find Julie next to me. At least it was her. She’s probably not there now. Just a motionless Experience Android, a hollow reminder of the night before. We’ve only known each other two weeks, and yet the relationship feels so real. I don’t know where she lives, or how she looks, or how she talks. I only know…

Digital Society: are you ready?

The Science Fiction of the 20th century is finally becoming a reality. Star Trek’s Tricorders are nearly here thanks to the Qualcomm prize (*), Asimov’s robots of 1950 are rolling out and there are fears of AI powered robots (whether you prefer to think Data, the android from Star Trek Next Generation, or the Cylons is of course up to you) perhaps…

Two becomes Three

I’ve spent the last few weeks revisiting the 2-speed IT paper that we (Atos Consulting) produced in 2014  and correlating it to how we work now within Worldline – in essence, bringing it to life in the way in which we all work. As a reminder, 2-speed IT, written around the same time as Gartner’s bimodal IT, highlighted the emerging and growing gap between traditional…

What is Digital – the return

We are in the midst of the Digital Revolution, a globally relevant event lasting (in all likelihood) a small number of decades on a world timeline of millennia. It is the third, fourth, fifth, sixth or even seventh Digital Revolution, depending on which article you choose to believe when you ask Google. In truth of course, there is no right answer…

Becoming Digitally Relevant – Encouraging a Digital Mindset

"Change is the enemy of the competent as it re-defines the safe place within which they dwell." Jonathan MacDonald (@jmacdonald) As any business leader will tell you, there is no sure-fire recipe for success. Business is, and has always been, about balancing risk with reward – playing it safe may have helped you survive, but it won’t allow you…

A Guide to Multi-Sided Markets in the Digital Era

From the invention of the Gutenberg printing press to the rise of the steam engine; the development of new technologies and trends has been instrumental in shaping the world’s businesses opportunities. Today, the increasing sophistication of IT services – helped immeasurably by the adoption of cloud computing and explosion in data volumes – is just…

Two Speeds, One Business: Balancing Digital and Operational IT

 “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” - Jack Welch, former CEO of General Electric Business has changed, and so too must IT. Customers demand immediacy of service and greater levels of information access, employees want unprecedented flexibility and new ways of working…

Generation Gaming

I never imagined that you would be able to earn $1m just PLAYING games, but Zhihhao Chen has. I never imagined that you would be able to earn £1m a day just from transactional games revenue, but King has for Candy Crush. I never imagined that 32 million people would watch a live computer game tournament, but they have for League of Legends. I never thought that…

How Businesses can Succeed in the Digital Revolution

With the ‘Digital Revolution’ well and truly gathering pace it’s now sink or swim time for businesses. I’ve talked already about some of the benefits that digitally-led thinking can offer - now I want to look at how organisations can start to implement these strategies... 1. Begin Thinking in Two Speeds First off, it’s important to make a…

Defining Digital in a Customer-Connected World

The ‘digitisation of business’ – this is the latest catchphrase being thrown around today’s technology sector. For all the hype, it seems that many organisations are confused about what the term actually means. Digital is a Mind-Set Digital is not a specific application or technology; it’s also more than simply developing a new website for customers or rolling out…

Harnessing Electracy

“Electracy is to Digital Media what Literacy was to print”, was a phrase coined by Gregory Ulmer some years ago. I’ve adopted it in the context of describing the challenge of harnessing the unprecedented levels of innovation and entrepreneurialism that we are seeing in today’s Digitally enabled market. Organisations recognise the need to transform to both take advantage of Digital and, frankly, survive against a torrent of…

How you and I do it differently

I’d like to share my favourite poem. It’s a very personal poem, and I love it because of its power to so perfectly describe two people through a few words about bees. I've been thinking about keeping bees I've been thinking about keeping bees for as long as twenty years. in that time you'd have kept bees eaten honey…

The Way we Work Part 2

[Child of employee] I do see him, and yet I don’t see him. I know he’s here, immersed in his pod. The red light is on, so he’s active and cannot be disturbed. This morning he woke up with the rest of the family, chatted briefly over breakfast, and then disappeared. Through the rest of the day, I know I’ll see…

The Firm of the Future Just IS Agile

“What does the Firm of the Future look like?” It’s a question people keep asking. Sometimes we ask it from a sustainability perspective. How can we interact with the environment in such a way as to cause minimal adverse effect, and equally to ensure that the business can evolve as it needs - sustainable use of resources but…

Cloud: Life after Death

In the latter stages of the 20th century, we discovered our history through whatever had been recorded in literature and art. We knew about Shakespeare, because he wrote plays that were published and performed. We knew of Napoleon, because people wrote about, and painted, him. We knew more about Churchill through all of those above plus the advent of moving pictures and recorded voice.…

The Way we Work. Part 1. Morning with my pod

I call it the Tardis. My bigger-on-the-inside-than-the-outside journey through time and space. Mostly I use it for work. Sometimes for play. Sometimes for just drifting off into another place. Last week the kids came in and we watched the sunset1 in Hawaii. We were there – immersed in that near physical experience. We saw it.…

What is the network value of my/your network?

What is network value? In recent months, a number of people have asked me this question. It is framed in different ways, and the network in question is invariably different.  What is the value of my network? LinkedIn In terms of network value. A great example was an ex-colleague who runs a LinkedIn group that now has over…

What is the role of the “commercial network”?

Did you watch the BBC programme this Sunday on Facebook? The quote I want to take from it was from Sir Martin Sorrell, CEO of WPP Group. Whilst commenting on the likely success of advertising in Facebook, he stated that it was a social (some would say THE social) network, not a commercial network. Interesting. I keep Facebook…

Continuity in the Cloud

There is a debate that has raged for at least 2 years. On one side are those who claim that the Cloud is merely an evolution of where we have been. On the other side are those, like myself, who claim that the Cloud is fundamental revolution. Those who claim that the Cloud is merely an evolution are doing the best that they can…

Little Red Riding Hood

Once upon a time, there was a little girl who lived in a village near the forest.  Whenever she went out, the little girl wore a red riding cloak, so everyone in the village called her Little Red Riding Hood. One morning, Little Red Riding Hood asked her mother if she could go to visit her Grandmother as it had been a long time…

"Let’s get one of those social network jobbies”

I’ve heard it a few times recently. One large corporate organisation recently told me that they were looking to implement a corporate social network across their internal network. The supplier was all lined up and then the supplier was asked, “What do you use”. They didn’t. Buying social media is not like buying SAP. On the back of…

The Three Little Pigs

Once upon a time there were three little pigs and the time came for them to leave home and seek their fortunes. Before they left, their mother told them "Whatever you do, do it the best that you can because that's the way to get along in the world. And keep safe.” The first little pig built his house out of straw because it…

Onwards, Outwards, and Upwards

1 in 5 schoolchildren think Buzz Lightyear was the first man on the moon. Buzz Aldrin was the second. Who was that Armstrong bloke anyway? When man reached the South Pole, we all only remember Captain Scott of the Antarctic, who of course came second. When Britain tuned in to Britain’s Got Talent, the rest of the world cannot get enough of Susan Boyle,…

The story of goldilocks and the three executives

Once upon a time, there was a little girl named Goldilocks. She went for a walk in the City. Pretty soon, she came upon a large office of a global corporate. She knocked and, when no one answered, she walked right in and found herself in the Executive area. At the table in the kitchen area, there were…

Cloudsourcing: The hazy, lazy days of Summer

Remember as children, those hazy, lazy days in Summer, we used to lie on the grass gazing at the shapes that clouds made as they crossed that clear blue sky above? "That one looks like a map of England", or "that one is like a giraffe", or "that one looks like you". We were cloud watching. And now today, as…

Beyond the philosophy of the cloud

A "week is a long time in politics" (http://en.wikipedia.org/wiki/Harold_Wilson) and, normally seen in the destructive sense, we'd have to agree. Fundamental political shifts take longer and in my lifetime, seem to span large multi-term governments. Not so in our world of technology. Only a year ago, the technology world was getting carried away with the "Cloud". In my experience, few people…

The Trusted Aggregator

"Increased competition, rapidly shifting technologies, and emerging disruptive business models — are the forces that are reshaping many parts of the global economy. " - Scott Anthony, talking on Harvard Business Online, talking about the impact of the new norm on the global Magazine industry. He then continues on to use the phrase "Constant Transformation is the new normal". I liked it. I'm not overly…

I remember as a seven year old...

I remember as a seven year old, I wrote a poem which went along the lines, "I am he, who can be, anything he wants". I don't recall a thing of the rest of the poem, but I always remember those first three lines. Of course, at seven I probably hadn't thought "I want to work as an IT…

Transport's becoming more sociable...

I have been fascinated by the emerging application of social computing to corporate business. Last month I picked up on two examples of concepts in the Transport space that I particularly like. Firstly I met with Headshift (www.headshift.com), providers of social computing consultancy and solutions. At the end of 2008, they delivered an information sharing site for British Airways transatlantic passengers (www.metrotwin.com) that effectively…

What will the 'I' in CIO stand for in 2014?

CIO: Business leader or dinosaur? There have been numerous articles written on the evolution of the CIO, and a large number that note the transition from Chief Information Officer to Chief Innovation Officer, with a noted increase in business orientation. This necessary evolution is brought home by the title of a CIO Association of Canada peer forum themed…