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Atos Applications Services

Why choose Atos for Application Services?

Today’s rapidly changing regulatory, political and digital environment is transforming how organizations operate and perform. As they focus on speed, adaptation, innovation, quality and security, they need to ensure their business application landscape is flexible, agile and optimized.

Atos application services enable clients to focus on their core businesses as we take end-to-end ownership of their business application landscape. Our technical expertise, zero-defect culture, secure solutions and optimized energy efficiency deliver robust yet flexible application services.


700+ Global customers

20,000+ Experts in custom software development

5,000 patents for frameworks and other IP

13 Technology domains

Benefits

Quality

Improved change/run ratio by implementing automated testing and deployment

Speed

Faster time to market with agile methodologies and integrated business, development and operations

Trust

Increased frequency of deployments for enhanced customer satisfaction

Cost of care

Lower software development costs with automated testing, deployment and software quality assurance

Our Services

World-class application services require dedicated ownership of all activities throughout the entire application lifecycle.

Atos follows a “you build it, you run it” approach, with the know-how, responsibility, collaboration, determination, flexibility and creativity to execute and deliver application services at enterprise scale.

Our services include:

Agile/DevOps >

Agile/DevOps

Transform your software delivery model to improve performance, responsiveness and agility — with consulting, advisory, change management and implementation of new development techniques like scaled agile, DevSecOps and CI/CD.

Custom Software Engineering >

Custom Software Engineering

Quickly turn innovative ideas into differentiators with a digital software factory approach that leverages high-performance teams, frameworks, platforms and agile collaboration to develop and manage new applications.

Application Modernization >

Application Modernization

Transform and de-risk applications with comprehensive, automation-driven services for assessment, modernization, re-platforming and re-engineering — helping improve agility, reduce complexity and accelerate time-to-market.

Quality
Engineering >

Quality Engineering

Create business value, better experiences, faster response, deeper insights and lower risk with outcome-driven test automation, performance measurement and analysis, SAFe portfolio management and value stream management services.

Software Engineering Enablement >

Software Engineering Enablement

Bring business, development and operations teams together and implement automated processes and frameworks for CI/CD, backlog and knowledge management, containerization and orchestration across the application portfolio.

Master Data Management (MDM) >

Master Data Management (MDM)

Create an effective framework for storing, mining and archiving the data critical to modern applications — by assessing, designing and implementing a secure, robust data governance and management strategy.

Enterprise
Architecture >

Enterprise Architecture

Design and build a secure, modern, sustainable and open ecosystem for your applications, leveraging containerization, orchestration and loosely coupled microservices that can be developed, deployed and scaled independently.

IT Landscape

Master Data Management

Microservices to leverage own secure business and partner services

People & Culture

Change/Run

Craftsmanship and collaboration united in high-performance teams

Performance

Security

Prioritizing business needs by the business value it delivers

.

Organization

Decarbonization

High-performance delivery in a scaled agile partner eco-system

Continuous Improvement

Change/Run

Growing through experiments and innovation

Enablement

Customer Experience

High level of automation assuring high quality and short feedback

Atos Application Services

Learn more about our services by browsing through the headings below.

Agile/DevOps

Drive disruption by applying Lean principles to achieve performance improvements, accelerating change responsiveness.

  • Product lifecycle management by high-performance team delivery
  • Agile/DevOps transformation services from advisory to scaled, agile implementation
  • DevSecOps services from consultancy to implementation
  • Agile/DevOps coaching and change management
  • Performance & rewarding contracting model
  • Continuous integration/deployment pipeline services

Custom Software Engineering

Turn innovative ideas into differentiators through digital services and solutions from our rich Digital Software Services Framework (DSSF), like high-performance teams, platforms, and agile collaboration.

  • Digital Software Services Framework
  • Digital Software Factory implementation services
  • Application Development
  • Application Management
  • Platform Management offering multiple Platforms as a Service

Application Modernization

Transform and de-risk applications through automation-powered modernization services. We’ll help improve agility, reduce complexity and support faster time-to-market. Our comprehensive services include advisory, execution, WITO and run/operate/support.

  • Application assessment
  • Legacy Modernization
  • Business re-engineering
  • Re-platforming

Quality Engineering

Achieve increased business value, better experiences, faster responses, greater insights, and lower risks. We have a broad range of services to secure and improve outcomes:

  • Business Level Agreement Advisory to Implementation Services
  • Setup (SaFe) Portfolio Management Implementation
  • Test Automation Implementation and Integration Services
  • Continuous Performance Measurement & Analysis Services
  • Application Performance Monitoring Services
  • Value Stream Management Services

Software Engineering Enablement

Streamline software engineering by bringing business, development, and operations teams together and applying automated processes. We offer advisory to implementation services using our rich collection of blueprints and frameworks.

  • DevSecOps (CI/CD) pipeline advisory and implementation
  • Backlog & knowledge management
  • Portfolio management
  • Containerization & orchestration advisory and implementation services

Master Data Management (MDM)

Data management provides a framework for storing, mining, and archiving data integral to modern applications. We offer advisory to implementation services using MDM as input to increase business value.

  • MDM Maturity Assessment
  • Data Governance Advisory and Implementation Services
  • MDM Consumption
  • MDM (Application) Security

Enterprise Architecture

To get maximum business value, today’s applications should be part of an open ecosystem of services. Microservices architecture offers a suite of loosely coupled services that can be developed, deployed, and scaled independently.

  • Architecture Assessment
  • Security by Design
  • Microservices
  • Rationalize
  • Containerization & Orchestration
  • Decarbonization

Frameworks

Atos employs a proprietary Digital Software Services Framework (DSSF) to develop and operate digital services, following agile principles with a strong focus on customer experience. Our agile operating model is supported by a standardized set of tooling and way of working. It leverages accelerators, methodologies and technologies that enable our high-performance teams to focus on delivering high-quality, secure, sustainable custom software​.

DevSecOps Framework

DEV

PRE-PRODUCTION (SIT,UAT) PRODUCTION

1. Release Planning, Requirement gathering

2. Development, Code Build, Code reviews., Quality checks

3. DAST, SAST, Unit testing, Integration Testing

4. Scheduled Prod Release, Production Deployment

5. Day-Day Operations, Routine Maintenance and Deployments, Validations

6. Monitoring, Feedback, Analytics for Business decisions

7. Troubleshooting and Fixing Issues, Maintain Availability

Digital Software Services Framework (DSSF)

Satellite icon Travel, shopping & services icon

Customer Experience

Customer Improvement

Software Metrics

Service Catalogue

Re-useable components

Quality Engineering

Security

Automation

Service Operations

Client Stories

CIZ

Portero - Re-architecture Dynamic Case Management

Financial services provider CIZ needed a new digital solution to replace a business-critical IT system at its end-of-life. Atos designed and delivered Portero, a scalable Azure-based system with a DevOps approach for increased efficiency, improved insights and optimized costs.



Read the client story

Global humanitarian services organization

Reimagining Patient Healthcare Management for Disaster Zones

Clinical decision-making is critical for patients in disaster zones, but paper-based processes pose a challenge. Atos enabled a global humanitarian organization to perform its mission anywhere with an online-offline application powered by a flexible Azure PaaS architecture.



Read the client story

Leading global logistics provider

Billing modernization handled with care

A leading logistics provider needed to revamp its legacy IT architecture with integrated data stores and a migration to the cloud. Working with Atos, they created a microservices system to deliver a scalable, modern pricing and invoicing solution for its business worldwide.



Read the client story

AdvantageCare

New York medical practice

AdvantageCare Physicians, the largest primary and specialty care practice in the New York City area, partnered with Atos to implement an Epic EHR system leveraging efficient BullSequana S servers, reducing overall IT costs and improving performance.



Read the client story

Use Cases

CIZ

Portera – Re-architecture Dynamic Case Management

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CIZ

Portera – Re-architecture Dynamic Case Management

Business Challenge

Replacement of the key system serving the entire primary process of CIZ in order to improve efficiency. There were also many subcontractors involved with no clear specifications and view on target architecture at the start of the contract.

How Atos Transformed the Client

  • DevOpsapproach ​
  • Cross functionalteams ​
  • Micro-servicesarchitecture using Java-, WSO2-, BPMN.​
  • Forming and coaching DevOpsteams
  • High level of automationusing Jenkins, Sonar, SVN, Spring​
  • DistributedAgile delivery for support​

Business Outcome

  • Entered 100,000 new customer cases, 80%of which cases are submitted digitally by external employees​
  • Transformed a traditional operating model based on ITSM and Prince2 into a full DevOps operating model, based on scaled agile using scrummethodology performed by 6 jointly staffed DevOps teams.​​
  • Implementation costs were reduced by 30% ​
  • Reduced size of IT department by ​
    almost 50% ​

IFRC

Reimagining Patient Healthcare Management for Disaster Zones

×

IFRC

Reimagining Patient Healthcare Management for Disaster Zones

Business Challenge

Replace the current paper-based solutions to facilitate management of patients inside the health Emergency Response Units and clinical decision-making, to monitor and improve quality of care. Another issue with the need for a rapid analysis of clinical data allowing for surveillance and detection of potential outbreaks.​

How Atos Transformed the Client

  • Design thinking workshops ​
  • Simulations days​
  • Azure PaaS based architecture ​
  • Xamarin for native mobileapplications (Android, Windows).​
  • Containerizationtechnology ​
  • DevSecOpswith privacy ​

 

Business Outcome

  • Quicker offline-online data collection, saving lives.​
  • Unified and modularized applications to support all national societies’ needs and to organize cross-nation operations.
  • Delivered flexible architecture, to support different use cases and future needs.​

Leading global logistics provider

Re-architecture/Re-build monolith to micro services system

×

Leading global logistics provider

Re-architecture/Re-build monolith to microservices system

Business Challenge

Business rules vary across Markets and Operating Companies. There is a delicacy in business logic, multiple ratings, multiple invoices & payments are also challenging.

How Atos Transformed the Client

  • Flexible Invoicing and Settlement options​
  • Micro-service architecture ​ ​
  • Cloud deployment using DevSecOps
  • A common set of APIs
  • Scaled Agile(SAFe) transformation​
  • 16 parallel scrum teams
  • Exit Legacy

Business Outcome

  • Consistent pricing and rating of customer experience across the globe
  • Capability to seamlessly integrate with any system​
  • Enabling quick integration of acquisitions​
  • Rating accuracy and competitive rates

Our Experts

Jeroen-Heikens

Jeroen Heikens

Global head of Portfolio Application Services

Follow or contact Jeroen:

Mohan Subrahmanya

Head of operations Application Modernization Services

Follow or contact Mohan:

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