Shifting to software-controlled IT infrastructure services
Practical advice for facing today’s IT service management challenges and balancing cost, quality and speed. Download your copy of the white paperIn the ever-evolving landscape of business and technology, adaptability is key to survival and success. In this context, the role of IT has transformed significantly, becoming an integral part of business operations.
In the business world, economic pressures and rapid technological advancements like AI and cloud computing demand higher agility and adaptation.
This means a huge challenge for enterprises and their diverse range of IT environments — with a mix of on-premises, hyperscalers, private clouds, edge computing, IoT and others. Unfortunately, any change to one environment affects the others it touches.
You face questions like:
- How to stay competitive despite this complexity?
- How to keep track with innovations?
- How to keep your IT stable?
- How to reduce the increasing risk?
Software control of infrastructure can provide a solution to these issues – ensuring quality, cost efficiency and speed in IT service management.
In our white paper we discuss the challenges and advantages of this new approach.
Download the white paper and explore
- The barriers to adoption of software-controlled IT infrastructure.
- The Atos framework to overcome these challenges.
About the author
Alexis Mermet-Grandfille
Global Head of Atos Cloud & Infrastructure Tooling and Automation Service LineMember, Atos Research Community
Alexis has a software engineering background with over 35 years of experience in bringing technology and innovation to the business of customers. As an ENSIMAG engineer, he has international experience in product and service-oriented businesses in a global context. After experiences at Network General Corp (CA, U.S.A) and 13 years at Hewlett Packard in various architect and management positions in the Network and Global PC Business division, he joined Atos in 2013 where he has held management positions as Director of IT Service Management Development organization, Global Technical Services Architecture and CTO of the Atos/Google Alliance. He has been the Strategic Technical Advisor for the Atos Group CTO for three years and is now the worldwide head of Atos Tech Foundations' Tooling and Automation service line. Alexis is also a member of the Atos Research Community.
Vincent Mercier
MSCC Product Owner
Vincent is an experienced IT professional, with more than 20 years in the managed services business. After an initial experience as a software developer at Framatome, he joined Hewlett-Packard in Grenoble, France, where he developed a strong experience in the managed services business, leading EMEA and global engineering teams in System Management tooling, Business Intelligence and Cloud Management. Vincent has joined Atos in 2018 as a Product Owner for ServiceNow and cloud integration activities. He is now in charge of the MSCC (Managed Services Control Center) product development.
Download the white paper
