A global insurance company has harnessed the Internet of Things and real-time data analytics to transform its car insurance business.
As changes happen along the value chain between car manufacturers, fleet leasers and insurers, the company is committed to offering its customers added-value services. With Atos’ help, this global insurance company´s innovative Pay-How-You-Drive (PHYD) car insurance scheme, combined with a connected fleet management service, is revolutionizing commercial car insurance. Drivers get better value; safer driving is promoted; fleet managers can optimize their assets and reduce their insurance premiums; while our customer is improving its bottom line.
In a disrupted industry, our customer´s strategy was to shift from payer to partner to win customers while better managing its insurance risk. Its ambition was to implement an innovative connected fleet management solution that could harness data to improve its margins while differentiating our customer by giving commercial customers and drivers the benefits of new added-value services. Based on Atos’ advanced IoT and data analytics solutions, this global insurance company asked Atos to help.
By deploying the Atos Codex Connected Vehicle Platform, together with an ecosystem of partners, Atos created a trusted digital solution that stores real-time data from each vehicle’s telematics and enriches it with environmental and contextual information (trip start/end, distance, fuel consumed, acceleration patterns and so on). Using rich datasets, fleet owners can better control their operations and our customer can compute the PHYD score and best insurance premium for each driver.
PHYD and connected fleet management bring multiple benefits for insurers and customers:
- Enhanced safety, by rewarding safer drivers and fleet managers through lower premiums
- Optimized fleets and lower costs, with accurate mileage counting, fuel tracking and better maintained vehicles
- Cost reductions for insurers, through lower risks, tighter controls and safer driving.
With a 30,000-vehicle rollout planned, our customer´s highly successful pilot phase delivered:
- 9/10 customer satisfaction scores
- 24% fewer accidents
- 12% lower fuel consumption.
IoT has all the right characteristics to transform insurance thoroughly. It offers data, real-time, with little room for fraud in claims and limited hassle: all things that are treasured by insurers.
Increasingly, customers and the market expect more from manufacturers and the factories that are the center of their delivery model: more connection, more adaptability, more responsiveness.
Future of Work
The flood of digital data is revolutionizing businesses and business decision-making. One thing is for sure: the transformation toward a data-driven world offers business leaders opportunities in nearly every sector.
Global Financial Services and Insurance, Head of Insurance
Global Financial Services, Chief Digital Officer