Atos app ERoster supports emergency relief dispatch and delivery for SOS Children’s Villages

  • Now being used to support SOS Children’s Villages International in 134 countries worldwide

  • Reduces response time to emergency relief delivery

  • Improves organization of emergency dispatch

Vienna (Austria), Paris (France), 21st March 2017

Atos, a global leader in digital transformation, today announces an innovative emergency services system app - Emergency Roster (ERoster) - which is currently being used by SOS Children’s Villages International, a non-governmental child welfare umbrella organization. SOS Children’s Villages International unites the work of all SOS associations in 134 countries and territories across the world. The ERoster app is used by the organization’s internal Global Emergency Response network to improve the organization and dispatch of aid workers and to deliver faster on-site emergency relief.

Armed conflicts, natural disasters and medical emergencies such as epidemics require rapid intervention in order to save lives, alleviate distress and provide protection for vulnerable children and their families – but also to lay the foundation for long-term and durable rehabilitation, reconstruction as well as stable growth and long term development. The increasing number of emergencies, which are becoming more and more complex due to different causes and parties involved, bring new challenges in the implementation of effective emergency measures. SOS Children's Villages’ own Emergency Response Network helps to ensure that the organization is prepared for rapid and effective assistance in any emergency.

ERoster: Improved organization, reduced response time

Atos worked with the Global Emergency Response Unit at SOS Children’s Villages in Austria to develop the Emergency Roster (ERoster), an emergency services system, which is used to identify, manage and select qualified emergency experts worldwide. In the event of an emergency, workers are dispatched and this supports local SOS member associations in the planning and implementation of emergency measures.

Andreas Papp, International Director Emergency Response from SOS-Children’s Villages International, said "In humanitarian disasters the protection and well-being of vulnerable children and families is a key priority for us."

In case of emergency, experts with differing abilities and skills are selected and sent to the emergency location ideally within 72 hours. The ERoster app enables fast and efficient access to personal data and skills (such as experience in the field of emergency response, languages, experiences in the affected country or region, logistics, medical care or additional trainings) as well as the availability of each worker in order to optimize the selection process. The deployed emergency personnel and the flow of information between the member associations and the umbrella organization are coordinated via an SOS internal platform. By using ERoster, SOS Children’s Villages can react faster and more effectively to emergencies. The app enables more efficient staff management increasing transparency and cost savings.

The Emergency Roster (ERoster) app was implemented in less than seven months. Since mid-2016 the app has been in successfully operation at SOS-Children’s Villages International and first aid assignments have been effectively coordinated. Currently, around 50 emergency aid workers from various SOS member associations worldwide are managed through the system. The goal is to further increase this figure.


About Atos

Atos SE (Societas Europaea) is a leader in digital transformation with circa 100,000 employees in 72 countries and pro forma annual revenue of circa € 12 billion. Serving a global client base, the Group is the European leader in Big Data, Cybersecurity, Digital Workplace and provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting edge technologies, digital expertise and industry knowledge, the Group supports the digital transformation of its clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

About SOS Children's Villages

SOS Children's Villages is the largest non-governmental organisation, whose main objective is to help children who have lost parental care, and families at risk. It is committed to ensuring that every child grows up in a loving, caring and safe home. The Organization was founded in 1949 in Innsbruck and Imst, includes more than 2,300 programmes and more than one million children and adults in 134 countries and territories. For more information -

Press contact:

Laura Fau | | +33 6 73 64 04 18 | @laurajanefau

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