Privacy policy

Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content.
You have full control over what you want to activate. You can accept the cookies by clicking on the „Accept all cookies“ button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the „Decline all cookies“ button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.

Managing your cookies

Our website uses cookies. You have full control over what you want to activate. You can accept the cookies by clicking on the “Accept all cookies” button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button.

Necessary cookies

These are essential for the user navigation and allow to give access to certain functionalities such as secured zones accesses. Without these cookies, it won’t be possible to provide the service.
Matomo on premise

Marketing cookies

These cookies are used to deliver advertisements more relevant for you, limit the number of times you see an advertisement; help measure the effectiveness of the advertising campaign; and understand people’s behavior after they view an advertisement.
Adobe Privacy policy | Marketo Privacy Policy | MRP Privacy Policy | AccountInsight Privacy Policy | Triblio Privacy Policy

Social media cookies

These cookies are used to measure the effectiveness of social media campaigns.
LinkedIn Policy

Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content. You can also decline all non-necessary cookies by clicking on the „Decline all cookies“ button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.

Skip to main content

IDM Global Delivery Center

About Us

IDM Global Delivery Center in Sofia provides business communication services for customers in over 40 countries around the globe. The center employs nearly 200 highly qualified engineers, specialized in cloud technologies, networks and communications, operating systems, databases and more.

Management

Ivan Fonchev

Head

Lilyana Ganeva

HR Business Partner

Competences

Certified in ISO 9001, 20000 and 27000, we provide a complete set of IT infrastructure management services. Including monitoring of systems and networks, incident and problem management, proactive software and system updates.

Communications & Collaborations

Full Unify Portfolio, UCaaS, SaaS, CCaaS

Network Technology

Cisco, Enterasys, Juniper, Extreme

Cloud Technologies & Data Center Infrastructure

Google Cloud Platform, AWS, Canopy, VMware

Applications Management & Support

Service Now, Zenoss Cloud, BMC Orchestrator, RSP

Operating Systems

Linux, Unix, Windows

Database Management System

MySQL, Oracle

Our services

24/7 Managed Services

Remote System Management

IT Service Management

Infrastructure & Application Deployment, Development and Support

Contacts

IDM Global Delivery Center

Sofia

2 Knyaginya Maria Louisa Blvd, TZUM, fl. 4