“For NHS Blood and Transplant, the upgrade to the latest version of ServiceNow was absolutely critical. But we lacked the internal ServiceNow expertise necessary for such an undertaking. Engage ESM /Atos brought the thought leadership as well as the passion and the commitment needed to make a real success of the upgrade project.”
Wendy Dewey, IT Service Manager at NHS Blood and Transplant
Our consultative approach includes full design, implementation and support services across the breadth of ServiceNow solutions.
Our solutions include:
Consulting and Digital Transformation and Integration.
Implementing, Integrating and Supporting ServiceNow for HR and Employees.
Implementing, Integrating and Supporting ServiceNow for Employees.
Implementing, Integrating and Supporting ServiceNow for Customer Service.
Enhanced Support, gives you access to BAU Consultants who provide an extension of your capabilities.
Integrating ServiceNow with other solutions including AppDynamics, Google Cloud and SAP.
- We consult for, design, implement and support ServiceNow solutions at pace
- Global industry expertise across IT, Customer Service and HR
- We have thousands of man-years experience in doing this and we’re one of the first global Elite partners for ServiceNow.
Peace of mind
- ServiceNow is imbedded into the services we consume and manage for ourselves and customers
- With a culture driven by customer satisfaction, we have global, referenceable customers as our evangelists
- We treat our customers as strategic partners.
Global best practices
- We bring blueprints and the required thought leadership to our customers
- We do not just focus on process and technology, but also the hearts and minds (comms and adoption)
- We are not afraid to challenge the status quo.
Enhanced public cloud capabilities
- We can help you manage your complex services in the cloud
- We are experienced integrating ServiceNow with other solutions
- Other partners include AppDynamics, AWS, Google Cloud and SAP.
“Acquisition of Engage ESM has changed the narrative: Atos was relatively late to the ServiceNow services ecosystem; however, the acquisition of ServiceNow and Enterprise Service Management specialist Engage ESM has enabled the firm to leverage the talent, capability, and approach from the experienced firm to supplement its own offering and build a more compelling narrative.”
Global Head of Sales
Global Head of Marketing
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com
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