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Engaged Employee Experience

Measure and improve employee engagement in today’s hybrid workplace

Employee engagement matters

It’s no secret that engaged employees are happier, healthier and more productive. Not only that, they make the organizations they work for more resilient, more responsible and more profitable.

At Atos, our goal is to empower every individual to achieve personal and professional fulfillment while driving business success — through safe, secure, human-centric workplaces that prioritize employee wellbeing. We provide end-to-end solutions to improve employee experience in the moments that matter to employees throughout their careers. We put humans at the center, supported by the right processes and technology.

It’s no secret that engaged employees are happier, more innovative and more productive — but what does it take to truly connect with them?

People centricity

53%

of employees say their needs are met when new technology is introduced, yet 90% of C-suite executives believe their company pays attention to employee needs when introducing new technology.

Source: PwC

Employee engagement

4.6X

higher engagement when employees feel they are being heard.

Source: inc.com

Buy-in

23%

higher profitability for organizations in the top ¼ of employee engagement

Source: Gallup 

Our capabilities

End User Computing Analytics (EUCA)

Atos’s digital experience management service leverages data and insight to understand, manage and proactively improve the user experience when consuming Digital Workplace services.

Much more than just experience management, EUCA captures all relevant interactions between your users and your entire IT infrastructure, providing a real-time view of what is impacting them as they use their devices.

XLA Reporting and Enhanced Analytics

We use enhanced analytics to combine data sources to expand insights to make proactive service improvement recommendations and to measure experience via experience level agreements (XLA) to:

  • Collect data and insights into what is impacting the employee experience
  • Help drive improvements through automation, solution design and change and adoption management
  • Enable you to transform the employee experience through XLAs

Employee Journeys

Leverage human-centric design and an agile implementation approach to create seamless employee workflows throughout the entire employee career lifecycle. Implement real end-to-end process automation across the enterprise, improving employee experience in moments that matter to employees during their careers.

Digital Adoption

By collecting and analyzing user data, we can provide data-driven insights that reveal where, how and why your end users are struggling. Then, we help design targeted adoption strategies, interventions and assistance at the point of need, including:

  • Communication plans
  • IT services adoption plans
  • Support, training and feedback
  • Just-in-time micro-training

Voice of the Employee

Your employees work anywhere, so you need to be able to effectively listen to and understand employee sentiment wherever their work takes them. We help implement modern ways to measure, analyze and take action to manage and improve employee experience (EX).

Smart Offices

Today, smart workplace technology enables your people to be more efficient and more engaged. Seamlessly connect to virtual and physical work environments through beacons, sensors and apps that help employees perform their tasks better and faster, improve collaboration and increase innovation. Atos provides consulting and advisory services for smart office solutions that support new hybrid working models, optimize the overall employee experience and promote wellbeing.

AB Agri

AB Agri elevated its employee experience with ServiceNow

ServiceNow HR service delivery automated processes, increased productivity and enabled self-service.

Read more

Dive deeper

Blog

Adaptive learning: A key accelerator in human flourishing

Read more > 
Blog

Tapping into human ingenuity: How employees use remote work to do their jobs better

Read more > 
Blog

Five things business leaders can learn from people with disabilities

Read more > 

Accolades

Award

Atos earns ‘Europe’s Best Workplaces’ certification from Great Place to Work®.

 

Read more

Gartner® Magic Quadrant™

Atos positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services report.

Read more

Meet our experts

Melanie De Vigan

VP, Head of Growth and Strategy for Digital Workplace

  • Email Melanie De Vigan
  • Follow Melanie De Vigan on LinkedIn

Date Reitsema

Product Manager, Employee Experience

  • Email Date  Reitsema
  • Follow Date  Reitsema on LinkedIn

Neil Stokes

Product Manager Employee Experience

  • Email Neil Stokes
  • Follow Neil Stokes on LinkedIn

Contact us for more information or to book a one-on-one meeting

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