Intelligent Flexible Payments
A solution that balances social responsibilities with financial ones; proactively protecting consumer interests as a responsible supplier.
Our flexible payments app reduces utility companies’ debt book, improves customer satisfaction and trust and increases proactive protection of the most vulnerable, whilst complying with the regulatory standards.
Using FCA-regulated open banking technology, we can provide customers with intelligent payment recommendations based on their income, outgoings, and essential bills. Additionally, we utilize conversational AI to help identify vulnerable customers so you can offer support.
What does it deliver?
Simple and seamless experience to make due payments
AI-powered recommendations and notifications to citizens by analysing classified account information provided through consent by the Open Banking standard.
Ability to spot vulnerable citizens and triage to appropriate next steps
Lower cost to transact than other payment options in your collection mix – i.e., direct debit, credit card or cheque.
Automatic reconciliation to accounts with no burdensome costs to reconcile
Immediate funding via bank-to-bank transfer
Allowing citizens to build payment plans that are suitable to them using the funding streams of their choice
Reducing the incidence of missed payments, by allowing citizens the ability to pay.
Allows split payments, i.e., to share with friends, family or other interested parties to make up dues
Immutable ledger tracking and reporting on all recommendations, notifications and transactions.
How does our Intelligent Flexible Payment system work?
View our demonstration video to understand what Flexible Payments can do for you and your business.
Contact us for more information.
