Bot-first approach to confront upcoming digital challenges
Return on investment:
Obtained in less than 12 months
30% savings on average
30%-40% improvement in accuracy, cycle time and productivity
The majority of enterprises report higher CSATs as an indirect benefit
Automation-first digital transformation framework
Take an automation-first approach to making business decisions, creating competitive advantage and transforming your operations with human-machine collaboration. With intelligent automation, while humans design and make critical strategic decisions, machines and algorithms maintain and run them with ever-decreasing human intervention.
Atos provides comprehensive services in 3 steps:
- Strategize: Create an automation roadmap
- Build: Implement with Atos IP for a short turnaround
- Manage: Monitor for continous improvements & new use cases
Process Discovery & Mining
Identify and quantify automation opportunities:
- Process discovery and mining using market tools and Atos IPs
- Automation feasibility assessment, process optimization and re-design
- Ongoing process monitoring to ensure optimal processes
Business Process Automation
Automate processes using RPA and AI:
- Automation Consulting and CoE setup
- Bot Factory to build & deploy bots
- Intelligent Automation
- Bot Managed Services with AIOps
AI Powered IT Ops Automation
Proactive IT Ops with higher availability:
- Automation consulting and roadmap
- Automation for AM Services
- Automated ticket triaging & remediation
- Real time monitoring
- Ticket Analytics
Leading automotive manufacturerA major U.S. auto manufacturer’s RPA COE saved 31K hours of human effort, increased operational efficiency by $664,000 and avoided losses of $6 million per year. The carmaker worked with Atos to build an RPA COE to identify, assess, develop and deploy automation for its financial services division. Bots were developed for payment processing, vehicle and shipment tracking, etc.
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Leading global manufacturing conglomerateAtos supported a leading manufacturing conglomerate to automate resolution of about 17K tickets, resulting in 88% improvement in turnaround time and over 20% reduction in incidents.
Application Development and Management Services delivered by Atos across the globe with automation delivered using SyntBots® RPA and AI Services.Watch the video
Global Financial Services leader in USAAtos used process mining to document 5K+ workflows covering 5000+ FTEs and delivering efficiencies of 250+ FTEs. SyntBots(R) Process Discovery used to document processes & conduct automation feasibility. Implemented Automation using UiPath.
Health care major in USAAtos used automation to enable the client to process ~4200 calls/day during COVID for instant Medicare verification, compared to a pre COVID call volume of ~800 calls/day. Atos used RPA and AI to call the Medicare hotline, provide member details and process the response.
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Leading Energy Provider in EuropeAtos provided a Digital Desk single interface to multiple systems, reducing the "time to serve" end customers, and hence the "cost to serve"
Atos deployed an integrated hyper-automation solution including RPA, BPM and intelligent document processing, with “human in the loop” for attended automation
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