Reinvent business using intelligent automation

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Bot-first approach to confront upcoming digital challenges

Return on investment:

Obtained in less than 12 months

Cost savings:

30% savings on average

Operational improvements:

30%-40% improvement in accuracy, cycle time and productivity

Customer experience:

The majority of enterprises report higher CSATs as an indirect benefit

Automation-first digital transformation framework

Take an automation-first approach to making business decisions, creating competitive advantage and transforming your operations with human-machine collaboration. With intelligent automation, while humans design and make critical strategic decisions, machines and algorithms maintain and run them with ever-decreasing human intervention.

Atos provides comprehensive services in 3 steps:

Strategize: Create an automation roadmap
Build: Implement with Atos IP for a short turnaround
Manage: Monitor for continous improvements & new use cases

Process Discovery & Mining

Identify and quantify automation opportunities:

Process discovery and mining using market tools and Atos IPs
Automation feasibility assessment, process optimization and re-design
Ongoing process monitoring to ensure optimal processes

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Business Process Automation

Automate processes using RPA and AI:

Automation Consulting and CoE setup
Bot Factory to build & deploy bots
Intelligent Automation
Bot Managed Services with AIOps

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AI Powered IT Ops Automation

Proactive IT Ops with higher availability:

Automation consulting and roadmap
Automation for AM Services
Automated ticket triaging & remediation
Real time monitoring
Ticket Analytics

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Client Story

Leading automotive manufacturer

A major U.S. auto manufacturer’s RPA COE saved 31K hours of human effort, increased operational efficiency by $664,000 and avoided losses of $6 million per year. The carmaker worked with Atos to build an RPA COE to identify, assess, develop and deploy automation for its financial services division. Bots were developed for payment processing, vehicle and shipment tracking, etc.

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Client Story

Leading global manufacturing conglomerate

Atos supported a leading manufacturing conglomerate to automate resolution of about 17K tickets, resulting in 88% improvement in turnaround time and over 20% reduction in incidents.

Application Development and Management Services delivered by Atos across the globe with automation delivered using SyntBots® RPA and AI Services.

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Client Story

Global Financial Services leader in USA

Atos used process mining to document 5K+ workflows covering 5000+ FTEs and delivering efficiencies of 250+ FTEs. SyntBots(R) Process Discovery used to document processes & conduct automation feasibility. Implemented Automation using UiPath.

Client Story

Health care major in USA

Atos used automation to enable the client to process ~4200 calls/day during COVID for instant Medicare verification, compared to a pre COVID call volume of ~800 calls/day. Atos used RPA and AI to call the Medicare hotline, provide member details and process the response.
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