Proactive application management
Business alignment:
Real-time business process performance visibility
Incident reduction:
60% reduction in P1 incidents through self-healing apps
Incident resolution:
80% faster resolution through AI root-cause analysis
ServiceNow:
Integration blueprints transform incident resolution
Implementing and managing digital performance monitoring
Existing application monitoring and management systems are typically alert-based, have limited integration with wider enterprise operations platforms and operate reactively. The subsequent lack of visibilty and coordination creates significant challenges when attempting to resolve outages. The issue is further complicated where multiple service providers are involved.
In partnership with ServiceNow, AppDynamics and Dynatrace, we offer ready-built integration blueprints together with a managed service that requires zero capital investment.
Application Performance Monitoring (APM)
Our APM services provide:
- Full-stack application monitoring and auto discovery (AppDynamics or Dynatrace)
- SaaS application monitoring (Salesforce, SAP, ServiceNow, and etc.)
- Rapid AI-based fault domain isolation
- Integration with ITSM and automation tooling for auto-remediation and optimization
- Problem diagnosis and root-cause analysis
Business Process Monitoring (BPM)
Our end-to-end BPM services infuse your business processes with:
- Performance visibility and anomaly detection
- AI-based root-cause analysis of application, infrastructure and network processes
- Support for both SAP ECC and SAP S/4HANA
- Integration into Atos Bridge
Application Resource Management (ARM)
ARM services by Atos include:
- AI-based optimization of virtual environments (on-premises and public cloud)
- Reduced costs for assosciated software licensing
- Automated scaling up or down based on application performance
- What-if analysis to enable optimal cloud migration decisions
Application-aware ITSM
We’ve integrated the APM and analytics of AppDynamics and Dynatrace with the ServiceNow platform to bring you:
- ServiceNow integration blueprints for AppDynamics and Dynatrace
- Contextualized incident integration
- Application self-healing
Find out more
Performance matters
Digital performance directly affects business outcomes. How does your digital environment stand up to user expectations?
Application-aware ITSM
Quick video overview covering the value of integrating APM with ServiceNow.
SAP Application Performance Management
Quick video overview covering the value of proactive SAP application management.
Digital Performance Management
In today’s world performance matters. See how we can assist you in running the IT of the future.
Master your digital performance with Atos
80% of users won’t return after a frustrating digital experience. Performance matters. See what you can do about it.
Key contacts
Andy Fleck
Head of Digital Performance Management
Cedric Piton
Head of Business Development – Digital Performance Management
Martin Doornbusch
Head of Managed Services – Digital Performance Management