Agile, data-driven, customer-centric communication
Proven:
+40m users worldwide,
leveraging a rich,
170-year heritage
Secure and supported:
Reliable, secure and
compliant platforms
with 24/7/365 support
Best in class:
Leverage industry-leading as-a-service platforms
Smooth:
Transform at your pace to maximize investments
Outcome-focused, agile, secure and compliant communication services
Increasingly empowered employees and customers expect communicating with you to be convenient, consistent and responsive. Rapidly changing technologies require the agility to support any channel, from any place, at any time and to adjust as needed – quickly – and with minimum effort. Atos Unify Cloud Communication solutions offer the following advantages to meet today’s challenges:
- Cloud transformation journey and outcomes at your pace
- Support for multiple global locations and at-home workers
- Seamless, automatic software updates
- Security, scalability and reliability built-in
Unify Office
- Everything an organization needs to stay connected from an open, cloud-based platform
- Team messaging, audio and video meetings, with enterprise grade phone capabilities — all in one place
- Extensive integration choices including Microsoft Teams, Dropbox, Salesforce, Zendesk and more
- More informed decisions with reporting and analytics built in, starting with 30 KPIs
Cloud Contact Center – powered by CXone
- One experience – A unified customer and employee solution including inbound, outbound, analytics, workforce management and integration marketplace
- One step ahead – act on AI-powered insights
- One cloud – open, cloud native, scalable and secure
- One destination – fast onboarding of capabilities and employees
Contact us to learn more about Cloud Contact Center – powered by CXone >
Orchestrated Cloud Communication Services
- Consulting and operating services that harmonize, rationalize and transform communication investments
- Innovation and digital adoption services options
- Optimization of business processes for improved communication workflows
- Integration services to enhance productivity
- Walk-in, take-over (WITO) services to help reduce risk, costs and administration burden
Contact us to learn more about Orchestrated Cloud Communication Services >
Hosted Communication Services
- All-in-one telephony, contact center and collaboration capabilities from a hosted cloud environment
- Subscription-based service pricing
- Carrier-grade resilience, scalability and security
- Comprehensive management reporting and statistics, including outbound campaign management
- Integration of third-party communication and enterprise solutions
Contact us to learn more about Hosted Communication Services >
Find out more
Fast forward to the future of work: How to future proof your skills and thrive in the “distance – economy,”
by Marianne Hewlett
Getting to cloud to be ready for the next opportunity
Cloud and edge computing have already transformed digital services. We see cloud, edge and swarm computing enabling a more diverse ecosystem of applications and services.
Key contacts
Sebastian Tietz
Head of Cloud Sales – Atos Unify
