Atos Codex for Banking

Unlock the value of data to become more proactive, establish stronger relationships and deliver greater customer value

Expectations have changed. In today’s digital age, individual and institutional customers demand more from their banks. To understand what they need, you have to get to know them intimately. But with millions of potential customers and rapidly increasing sources of data, how do you find and then use the information that really matters?

With Atos Codex, insight driven-outcomes, you gain new capabilities to store, predict, analyze and act on data across every area of your bank – from fraud and risk management to personalized customer engagement and real-time visibility of transactions. Armed with instant insights, contextual marketing and automated processes, you can deliver personalized banking experiences that will increase customer loyalty, trust in your brand and keep you ahead of the competition.


Over half of Financial Services providers intend to use data and analytics to identify and prevent fraud by the end of 2017 – up from just 30% the year before

Why choose Atos Codex for insight-driven Banking?

Atos Codex is fundamental to the Atos Digital Transformation Factory – our digital enterprise accelerator. That is because it turns data into business insights – opening up new routes to value that would otherwise be out of reach. Covering analytics, cognitive, and IoT, Atos Codex will drive new operational efficiencies and better customer experiences right across your banking operations.

Customer experience

Fight fraud and reduce risk at every level

Take insights from dedicated fraud and risk management processes to proactively detect financial crime and turn risk data into a vital decision-making tool.

Customer experience

Acquire real-time visibility of all transactions

Strengthen your compliance reporting with bullion and gain the ability to run instant risk calculations and check your computations at any moment.

Customer experience

Enhance every customer interaction

Increase the value of every banking experience using Customer DNA, personalize offers with Cash Club and Digital Marketing, and redefine your high street network with NextGen Branch.

Customer experience

Streamline, automate and digitalize processes

Use advanced technologies such as Blockchain, IoT and AI to reduce manual effort and use integrated Omni-Channel Customer Management to stay consistent across all touchpoints.

Customer experience

Stay cybersecure and protect your data

Meet the growing threat of cybercrime with predictive cybersecurity as well as guarding vital information assets and sensitive customer details with intelligent data protection.

Customer experience

Develop new, data-driven business models

Incorporate statistical modelling and forecasting to launch new products and services and keep pace with new competitors and technologies through business reinvention.

What our clients say about us

Artificial Intelligence (AI) is no longer a pilot project for Financial Services. It already has many real-world uses, including performance improvements through integration with advanced analytics and customer relationship management (CRM).

Atos worked with one leading UK bank to reinvigorate its CRM platform through our dedicated AI component, Einstein. Combining machine learning, deep learning, predictive analytics, natural language processing and data mining, Einstein gives the bank a one-stop-shop AI platform for CRM.

As a result, its users can act on customer intelligence much faster and more accurately. With rich information at their fingertips, Relationship Managers can prioritise individuals, leads or opportunities. And with automation, the bank can continually model its 1.9 million customer base to make better business decisions.

Within just a few weeks, Relationship Managers recorded a quarter of all customer information conveniently and remotely via mobile.

Related resources

Study

What does the future look like for Financial Services?

This Forrester report, commissioned by Atos, reveals the impact of data and analytics on the Financial Services sector to-date and the dramatic shifts expected in 2017.

Brochure

What’s the DNA difference?

See what you and your customers can expect with Atos Customer Analytics – from intimate relationships to savings across the board.

Ascent

Market View: Banking

With 11 top investment banks already involved in Blockchain and machine learning likely to disrupt 40% of banking roles, what other emerging trends should banking leaders be aware of?

Our experts

Remco Neuteboom

Remco Neuteboom

Chief Digital Officer for Global Financial Services

Contact Remco:
Mail

Ivo Luijendijk

Industry director codex & blockchain

Interested in our Codex for Banking?