The digital revolution has already changed expectations. Amazon, Uber, Spotify and the rest give us a taste of just how easy and hassle-free access to services and products can be. Customers expect the same from their bank.
We no longer choose our bank because of its product portfolio – or because it has the nearest local branch. Choices today are heavily influenced by the quality of experience – especially with regard to ease and convenience.
We also expect a joined-up relationship – whatever the touchpoint.
Now Banking from Atos gives you a joined-up set of solutions which will help you give your customers a banking experience that they will recommend.
FinTechs are investing $12 billion in banking tech innovations
Now Banking: modular and connected
Now Banking solutions work in combination, fully supporting your ambition to deliver matchless customer experience. They enable you to delight your customers, while delivering priceless insight for winning business development.
As an experienced systems integrator, Atos helps you pilot, plan and phase adoption so that your customer transition to a better experience is smooth and risk-free.
Codex for Banking
Turning your data into a differentiator by unlocking new routes to value.
Customer DNA Analytics
Analytics is key to effective, proactive personalization and deeper market intelligence.
Omni-Channel Customer Management
Delivering consistent and compelling experience at every touchpoint.
Next Generation Branch
Reinventing the branch in your omni-channel mix.
Digital Customer Advisory
Person-to-person and automated – both have a role in creating financial avatars for your customers.
Digital Marketing
A responsive and agile framework, geared to focused sales engagement through improved targeting.
What will a typical bank look like in 5 years’ time?
Atos’ Serge Christin (Global Financial Services, Global Head of Strategy and Alliances, Head of Banking France & MEA) and Christoph Bauriedel (Global Financial Services, Head of Banking Europe) address some of the most pressing issues about the future of Banking. So what can banks do to prepare? What impact will partner ecosystems have in the coming years? And how does continual transformation play out for large financial services institutions? Find out more in this quick-fire introduction to Atos Look Out 2020+ for Banking
Now Banking – customer-centric engagement
Now Banking helps you make the shift from product-centric to customer-centric behavior.
Establish a way of doing business that is open to innovation, with every change in your customers’ increasingly digital lifestyles.
Related resources
Opinion Piece
Differentiating Through Digital Customer Experience
Uncovering a strategy for success in the digital era of customer centric financial services.
White Paper
Reinventing the Branch
This white paper examines ways of turning high-cost, high-street liabilities into flagship assets – fully integrated with omni-channel operations.
