About Sébastien Vibert
In the last 20 years, Sébastien Vibert has helped organisations digitally transform, delivering improved experience to their customers, partners and employees, whilst providing significant cost savings.
He introduced a SaaS contract in 2009, SIAM-based models in 2012, hybrid cloud C2B platform in 2014, and Experience Level Agreement (XLA) in 2016. He is always looking at the next big idea to give his customers the edge.
He is a Martinican living in London with his wife and two children.