Citizen Centric  Cities

Digital Journey

Better outcomes for Citizens , for public services, for society

Smart city initiatives – the only way forwards for urban transformation


The ability to meet every urban challenge is now directly influenced by digital transformation – smoother traffic systems, cleaner air, healthier living and more productive civil resources.

Digital transformation is not just about making our cities better places to live and work, it is also an economic imperative. Only by using the data and digital technologies available to us, can we hope to manage our cities within challenging budgets.

It also makes perfect social sense. Our cities must also respond to the digital lifestyles of our citizens and digital transformation is now key to a greater sense of communal involvement and responsibility.

Atos is already active in a wide range of visionary urban initiatives and that vision is something we want to share – because quality of life matters.

of the world’s population will live in cities by 2030.

Customer transformation challenges

Separation dash


Atos takes a pragmatic approach – contributing to strategic thinking while remaining grounded in the practical application of digital innovation across four areas critical to every city.

Customer experience

As city populations increase, how can digital involvement help ensure that residents and visitors alike experience the best the city has to offer.

Operational excellence

For every municipal employee and contractor, work planning and execution now need to be optimized through smart, often mobile, technologies.

Business reinvention

Digital innovation must be part of every contract – from waste management to care of parks. Cities need new models of business and social collaboration.

Trust and compliance

A safe city is a happy city. Municipal authorities need to get the balance right between active monitoring and respect for individual freedom.

Eindhoven – CityPulse video

Generating value from the data that already lives in the city.

Many cities are considering how to extract the maximum benefit and value from the opportunities presented by big data, but Eindhoven is one step ahead and is already putting an innovative pilot project, CityPulse, into action to help manage a busy area of the city that’s famous for its nightlife.
By collecting and analysing the data that’s already in the city, we’re providing the information that helps Eindhoven to offer a safe environment for citizens and so improve their quality of life.

View our Eindhoven Case Study

What our clients say about us

Creating seamless services for societies in transition for Stadt Vien – Case Study

Creating seamless services for societies in transition for City of Vienna – case study

“We made the right product choice with the MyCity model for grant management and opted for the right partners. Asked again today, we would make the same decision.”

Dr Georg Silber, Head of Regional Aid, AWS, Austria

View our Stadt Wien case study

Related resources

Opinion Paper

My city, a data-driven city

Our vision, the components of a Data-Driven City, the enablers for making this a reality, and relevant projects we have completed for clients in cities across the world.

Position Paper

Funding for the Smart City

This paper explores ways to liberate funding for smart city initiatives.

Case Study

MyCity Birmingham

See how increased collaboration between municipality, citizen and business makes for a better city.

Case Study

Emergency Response Madrid

This digital control center ensures that the right vehicle with the right resources gets to every incident.

Our experts

Portrait of expert

Albert Seubers

Director Global Strategy IT in Cities

Interested in our solutions for Local Government & Cities ?