Eviden and Duck Creek
Eviden is a Duck Creek Premier Partner with 170+ successful product implementations and a library of 75+ product accelerators across Commercial, Specialty, Workers Compensation, and Personal Lines of Business.
Our solid expertise in Duck Creek Policy, Claims, Billing, Insight solution modules and credentials in DCOD (Duck Creek OnDemand) positions Eviden as a leading platform implementation partner in the insurance market. Our extensive experience with Duck Creek enables us to bring in delivery predictability and ensure on-time, on-budget program completion.
Our Offerings
Duck Creek’s policy administration, billing and claims platform is designed for faster delivery and efficient services across the P&C and general insurance lifecycles. With a suite of services ranging from assessment to implementation, upgrade and support, Eviden provides a full range of Duck Creek services enhanced by our in-house accelerators — making us a trusted partner capable of seamlessly managing all your platform requirements.
Eviden Duck Creek Center of Excellence (CoE)
Our Duck Creek CoE employs reusable components, custom-built accelerators and industry best practices — coding standards, guidelines, and naming conventions to deliver Duck Creek platform excellence. Our library of accelerators helps businesses quickly implement the Duck Creek suite and accelerate time-to-value. The Duck Creek CoE team includes more than 400 dedicated Duck Creek experts, including 100+ Duck Creek University certified professionals.
Range of Services
Consulting
- Product rationalization
- Program governance
- Agile coaching for digital transformation squads
- Organizational change management
Assessment
- Functionality Mapping
- Product Feature Comparison
- Cost-Benefit Analysis
- Implementation Roadmap
Implementation
- Requirements Analysis
- Design
- Product Configuration, Interface Development
- Customization (as required)
- Testing (Ready to use TAC Tool scripts as OOB jump start)
- ISO Circular Adoption / Rollback
- Data Migration (Using RPA tools like SyntBots and Automated ETL based frameworks)
Consolidation
- PAS / Claims / Billing Consolidation
- Integration
- Migration
- Multi-state rollouts
- Business rules extraction
Support
- Installation & support
- Automated Build & deployment
- BAU, incident / problem management
- Automated Circular implementation
- Enhancements
- Application Management: ITIL, Metrics-based Monitoring & Diagnostic enablement
Upgrade
- Product upgrade
Customer Cases
Implemented Duck Creek Policy Admin Platform for 14 SME Commercial Products@ European Insurance Major:
- £50 Mil on track for year 1 growth, £30 Mil commitment recd.
- 10,000 Live policies with significant premium increase
Full Suite Duck Creek Implementation @ NY Based P&C Insurer:
- Implemented proprietary Product Factory approach
- Comprehensive and tailor made Policy Conversion Strategy
- 45% Reduction in Requirements Gathering Time
- 20% Cost Savings
DC Policy Admin Platform Implementation for Commercial Products including WC:
- 3 releases spread across 29 months War room for requirements elaboration, multiple show & tell sessions
- Consolidated requirements repository for 360-degree view
- ISO Requirements Starter Kit to reduce Req. Elaboration time by 60%
- Faster speed-to-market for new products
Upgraded 9 Lines of business to version 6.x, provided faster time-to-market for a Lloyd’s Specialist Insurer:
- Upgraded Duck Creek Platform from version 3.4 to 6.0 across 9 Lines of business (Property and Specialty)
- Completed upgrade of the first product in 17 weeks, next 4 products in 13 weeks and the remaining 4 products in 9 weeks
- Delivered better underwriting controls to both users and the insurer, enabling granular management of product portfolio
How we work closely together
We are one of the leading SI partners for Duck Creek implementation.
Accelerated development of use cases based on Duck Creek products
Promoting advanced Duck Creek digital and cloud technologies
Production Support for Duck Creek projects
Reviewing Duck Creek architecture to strengthen project design
Working hand in hand for new Duck reek end to end
suite development
Extending the reach of Duck Creek products in the market
Create accelerators to make Duck Creek products more effective for various line of business
Why Eviden and Duck Creek
Full lifecycle Solutions
OnDemand Readiness
Upgrade Specialists
100+ Accelerators across solution modules
Out Of the Box jump start kit
Product Consulting
Related Resources
Shaping the future of insurance, Building new ecosystems, connecting generations