“Atos Full Year 2011 Results”

Paris, 23 February 2012

All 2011 objectives achieved

  • Revenue: EUR 6,812 million, +0.3 percent organic growth
  • Operating margin rate: 6.2 percent of revenue
  • Net income: EUR 182 million, up +56 percent
  • Free cash flow: EUR 194 million; net debt at EUR 142 million,
Integration of Siemens IT Solutions and Services completed

2012 Objectives: strong increase in operating margin and free cash flow Atos, an international IT services company, today announced its 2011 annual results. 2011 was the first year of the integration of Siemens IT Solutions and Services (SIS).

Thierry Breton, Chairman and CEO, said: “In 2011, as in previous years, we achieved all our objectives. The Atos Group revenue returned to organic growth and thanks to a very good execution of its plans, it also achieved 6.2 percent operating margin rate, higher than the initial guidance of 6.0 percent. Free cash flow was over 36 percent compared to last year. 2011 marked a turning point in our history, when, following the acquisition of Siemens IT Solutions and Services, Atos became a European IT champion. We are now even better positioned to reach our 2013 targets thanks to the ramp up of our transformation program, TOP², and our new eXpand project for business growth. We believe 2012 will be a solid year.”

Revenue, which includes 6 months revenue from SIS acquired on July 1st, 2011, was EUR 6,812 million, representing +0.3 percent organic growth compared to 2010 revenue at constant scope and exchange rates. Organic growth was +2.2 percent in the fourth quarter. Book-to-bill ratio was 103 percent in 2011 with a strong increase in the fourth quarter at 113 percent.

Operating margin was EUR 422.4 million, representing 6.2 percent of revenue compared to 4.3 percent in 2010 at constant scope and exchange rates. The Group generated in 2011 EUR194 million of free cash flow, leading to a net debt of EUR 142 million at the end of 2011. Net income Group share stood at EUR 182 million compared to EUR 116 million in 2010.

In EUR Million20112010% growth
Statutory revenue6,8125,021+35.7%
Scope impact 

Exchange rates impact 

Revenue at constant scope and exchange rates6,8126,790+0.3%

Operating margin422.4337.4+25.2%
Scope impact 

Exchange rates impact 

Operating margin at constant scope and exchange rates422.4294.7+43.4%

Performance by Service Line

Managed Services:

Revenue was EUR 2,892 million, up +1.7 percent compared to 2010. The growth was led by Germany and the United Kingdom, with respectively +4.4 and +3.5 percent organic growth. The GBUs Central & Eastern Europe and North America reported double digit growth as a result of new orders signed during the year. Further to the integration of SIS, half of the activity of the Service Line is based on Infrastructure Management and more than 25 percent is Adaptative Workplace. The situation remained difficult in 2011 in France and in the Netherlands, where the activity declined.
During the fourth quarter of 2011, revenue in Managed Services grew +3.6 percent, an acceleration compared to +0.8 percent for the first nine months of the year.

Operating margin was EUR 221.2 million, representing 7.6 percent of revenue compared to 5.3 percent in 2010. Increase in profitability was achieved for two key reasons. Firstly the industrialization of the activity through Global Delivery Lines and secondly as a result of restructuring on the SIS scope.

Systems Integration:

Revenue was EUR 1,771 million, down -2.0 percent compared to last year. The Group reported an increase in Germany, Central & Eastern Europe, and in the Benelux. Application Management and Fixed Price Projects represented respectively one third and two thirds of the Service Line.
During the fourth quarter of 2011, revenue in System Integration was flat year on year, while a -2.9 percent decline was reported for the first nine months of the year.

Operating margin was EUR 52.3 million, representing 3.0 percent of revenue compared to 0.3 percent in 2010. As planned, operating margin in Germany and Central & Eastern Europe returned positive compared to 2010, to represent respectively 6.4 and 5.4 percent of revenue. Profitability increased in North America thanks to a tight monitoring of costs and remained strong in the United Kingdom & Ireland at 6.6 percent.

Hi-Tech Transactional Services (HTTS) & Specialized Businesses:

Revenue was EUR 1,562 million, up +1.9 percent compared to 2010. Growth came mainly from Business Process Outsourcing, which reported revenue of EUR 253 million representing +10.6 percent organic growth. HTTS posted +2.8 percent organic growth led by Payment Services up +3.3 percent and e-CS up +6.5 percent.
In other Specialized Businesses, as a result of less hardware revenue compared to last year on the Linky pilot project for ERDF, Smart Energy reported revenue of EUR 136 million.
During the fourth quarter of 2011, revenue in HTTS & Specialized Businesses was up +3.0 percent. For the first nine months of the year, revenue grew +1.4 percent.

Operating margin was 13.5 percent of revenue, stable compared to 2010. HTTS reported 15.5 percent operating margin in 2011 and continued to invest in project development and in new countries both in Europe and in China. Profitability strongly increased in the United Kingdom, operating margin represented 10.2 percent of revenue, benefiting from higher transaction volumes in BPO and in HTTS.

Consulting & Technology Services:

Revenue was EUR 588 million, down -3.3 percent compared to 2010. France reported double digit growth in revenue in Technology Services thanks to the strong activity in Manufacturing and in Public sector. Iberia was stable despite the tough market environment and in the United Kingdom revenue was also maintained at the level of 2010. The Netherlands had a strong focus on operational efficiency, new offerings and workforce management to increase the utilization rate.
During the fourth quarter of 2011, revenue in Consulting & Technology Services was down -1.2 percent, an improvement compared to the decline of -4.3 percent for the first nine months of the year.

Operating margin increased to EUR 27.6 million, representing 4.7 percent of revenue compared to 4.4 percent in 2010. Iberia returned positive at 3.0 percent of revenue and France achieved 5.1 percent of revenue.

Performance by Group Business Unit (GBU)

In 2011, the Group's activity returned to organic growth. The revenue growth was led by:

  • Central & Eastern Europe and North America reported around +10 percent organic growth, with a strong performance in Managed Services;
  • United Kingdom & Ireland and Germany grew more than +4 percent;
  • Payment and e-CS activities reported growth of +3.5 percent in Atos Worldline;
  • Iberia was stable;
  • France and Benelux declined respectively -2.9 and –6.3 percent.

In Germany, revenue was EUR 1,100 million, up +4.4 percent compared to 2010. Managed Services grew +4.4 percent with the ramp up of new clients signed during the year. Revenue in Systems Integration was up +5.4 percent organically, mainly due to increased project activity in the Telecoms sector and additional software sales and maintenance.
Operating margin strongly increased to EUR 83.1 million, representing 7.6 percent of revenue. The improved performance was led by Systems Integration which returned to profitability after one-off effects in 2010 thanks to revenue growth, the contribution from the TOP Program and the sound and timely execution of the integration plan.

In the United Kingdom & Ireland, revenue was EUR 1,195 million, up +4.2 percent compared to 2010. The increase came mainly from HTTS & Specialized Businesses, which were up +9.5 percent, due to higher volumes in BPO and the ramp up of new contracts. Managed Services was up +3.5 percent thanks to additional projects with some large clients. Revenue was almost stable in Systems Integration and in Consulting & Technology Services.
Operating margin was EUR 79.7 million representing 6.7 percent of revenue. Within HTTS & Specialized Businesses, BPO posted a strong improvement due to an increase in the activity and offsetting price pressure in Managed Services in the Public sector.

In France, revenue was EUR 991 million, a decline of -2.9 percent compared to 2010. The ramp down of contracts and the lack of cross-selling in Telecoms, Media & Technology and in Financial Services led to lower revenue in Managed Services and in System Integration, while strong workforce management allowed Consulting & Technology Services to grow by +9.0 percent.
Operating margin was EUR 19.4 million, representing 2.0 percent of revenue. A new management was appointed in France on October 1st, 2011 with the objective to return France to profitable growth and clear targets for operating margin improvement in 2012 and in 2013.

In Benelux, revenue was EUR 942 million, down -6.3 percent compared to 2010. Market conditions remained difficult with a decline in volumes in Consulting & Technology Services. While Systems Integration posted positive revenue organic growth, Managed Services continued to decline with the ramp down of some contracts in the Netherlands.
In such a difficult economic environment, the management ran the business in order to protect the operating margin which was EUR 70.2 million, representing 7.4 percent of revenue.

Revenue for Atos Worldline grew by +1.2 percent to EUR 913 million. Revenue in electronic payments was up +3.7 percent with higher transaction volumes mainly in Belgium. e-Cs was up +1.5 percent and Financial Markets continued to decline in 2011.
Operating margin was EUR 157.0 million, representing 17.2 percent of revenue.

Revenue in Iberia was EUR 314 million, flat compared to 2010. Revenue growth in Managed Services and HTTS & Specialized Businesses compensated the decrease in IT cyclical activities, which were still impacted by the tough economic environment and market conditions.
As planned, Iberia returned to profitability in 2011 with operating margin at EUR 4.0 million representing 1.3 percent of revenue after a loss of EUR 10.4 million in 2010. This improvement came mainly from Systems Integration and Consulting.

In Central & Eastern Europe, revenue was EUR 311 million, up +9.8 percent organically. In this region which is predominately based on the activities coming from SIS, the growth was generated both from Managed Services and from Systems Integration.
Operating margin was EUR 29.1 million at 9.4 percent of revenue. Most of the improvement came from the performance in Austria and Poland and the successful implementation of the integration program in all countries.

Revenue in North America grew +10.2 percent to EUR 304 million. The strong double digit growth in Managed Services resulted from increased volumes and the ramp up of new contracts. Thanks to this growing business and the well managed integration plan, North America reported operating margin of EUR 31.5 million, representing 10.4 percent of revenue.

Revenue in North & South West Europe was EUR 224 million down -7.3 percent compared to 2010. A lower level of activity was posted in the cyclical businesses, and the GBU had an unfavorable comparison effect due to more hardware sales in 2010 for the Civil & National Security contract in Switzerland.
The successful management of fixed price projects and the adjustment of the cost base, including SG&A staff restructuring led to a positive operating margin of 7.4 percent.

In Other BUs, revenue reached EUR 519 million, down -4.8 percent compared to 2010. While areas such as Latin America posted double digit growth, revenue significantly declined in South Africa with the conclusion of some System Integration contracts.
Therefore operatingmargin rate was down slightly at 6.6 percent of revenue.

Global structure costs continued to decrease as a result of the TOP program and thanks to the synergies materializing from the integration of SIS. Costs were EUR 102.3 million compared to EUR 119.6 million in 2010.

Operating income and net income

Operating income was EUR 348 million as a result of the following items:

Expenses for staff reorganization were EUR 57 million and costs for rationalization were EUR 30 million, mainly on premises. One-time expenses relating to the acquisition of SIS totaled EUR 14 million in 2011. Integration costs totaled EUR 32 million, representing primarily the migration of internal IT platforms and the rebranding of the new Group.

EUR 18.5 million were recorded as amortization of the SIS intangible assets, represented by the SIS backlog and customer relationships (together ‘the Customer Relationships') recognized as part of the Purchase Price Allocation (PPA) for the second half of the year.

Further to the change in future pensions indexation in the United Kingdom, a positive result of EUR 77 million was reported, of which EUR 44 million in the second semester.

Financial result was a charge of EUR -35 million, including expenses for the convertible bond issued in July 2011 and an exchange rate gain during the second half of the year.

Total tax charge, including current and deferred taxes, was EUR -129 million. Tax paid was EUR 59 million in 2011.

Therefore, net income Group share reached EUR 182 million compared to EUR 116 million reported in 2010.

Net debt and free cash flow

Group net debt as of 31 December 2011 was EUR 142 million, compared to EUR 139 million at 31 December 2010. Dividends paid in the first semester were EUR 35 million.

In 2011, the Group absorbed the SIS acquisition with no debt level increase.

was EUR 632 million representing 9.3 percent of revenue (EUR 533 million in 2010 statutory). The EUR +99 million increase in OMDA is consistent with the EUR +85 million increase in operating margin.

Staff restructuring was EUR 70 million cash out compared to EUR 100 million in 2010. Cash out for rationalization represented EUR 49 million (mainly relating to the closure of premises) compared to EUR 68 million in 2010 statutory.

As a result of the TOP transformation during the first semester and actions initiated through the TOP² Program during the second half, mainly on the SIS scope, working capital improved by EUR 98 million. Net capital expenditure was EUR 249 million, representing 3.7 percent of statutory revenue.

Finally, tax paid was EUR 59 million and financial costs paid were EUR 28 million.

The free cash flow reached EUR 194 million up +36 percent compared to EUR 143 million in 2010.

Atos employees subscribed to the Group shareholding plan which resulted in a capital increase of EUR 27 million.


On February 21st, 2012, as the last step of the acquisition process of SIS, Siemens and Atos have agreed on a final settlement leading to a definitive purchase price of EUR 748 million.

After allocation of EUR 324 million to the Customer Relationships, the residual goodwill coming from the SIS acquisition amounted to EUR 373 million.

At the end of 2011, Atos goodwill was EUR 1,982 million, representing 27 percent of total assets, compared to 36 percent at the beginning of the year.


During its meeting held on 22 February 2012, the Board of Directors decided to propose at the next Annual General Meeting of Shareholders, a dividend in 2012 on the 2011 results of 0.50 Euro per share.

Commercial activity

The Group order entries for 2011 totaled EUR 7,040 million, representing a book to billratio of 103 percent. Book to bill was 102 percent for cyclical activities (Consulting & Technology Services and Systems Integration) and 104 percent for recurring businesses (Managed Services and HTTS & Specialized Businesses).

During the fourth quarter of 2011, the Group achieved a 113 percent book to bill ratio with EUR 2,528 million order entry, compared to 99 percent for the first nine months of the year.

This performance was led by a high level of order entry in Managed Services and more particularly major contracts signed in the last quarter of the year. The Public, Health & Transports, Telecoms, Media & Technology, and Energy & Utilities markets reported a book to bill ratio for the full year above 105 percent.

Several new contracts and renewals were signed during the fourth quarter of 2011. In Manufacturing, Retail & Services, the most important deals signed were related to Managed Services, in Germany with Bayer and Siemens, in the United-States with a sport goods manufacturer, and in France with Darty.

In Public, Health & Transports, the most important signature came from Atos Worldline with the renewal of a large contract with the French government, and the United Kingdom was successful in signing contracts with the Ministry of Justice in Managed Services, and with DWP for Systems Integration projects.

In Financial Services, Atos Worldline renewed payment processing contracts with a large German bank and Axis Bank. Signatures were renewed in the United Kingdom with LV= and in Benelux with a large institution. Finally, a new outsourcing contract was signed in North & South West Europe with a Swiss regional bank.

In Telecoms, Media & Technology, Managed Services contracts were signed in North America with the leader desktop software editor, in the United Kingdom with a large media corporation, and in Central & Eastern Europe with a large mobile phone operator in the UK and AVEA.

In Energy & Utilities, large outsourcing contracts have been renewed or extended in France. Technology Services renewed an ERP consolidation with Gasunie in Benelux, and Systems Integration won an IT enterprise contract with a large oil company.

The full backlog stood at EUR 14.1 billion at the end of December 2011 which represented 1.7 year of revenue. The full qualified pipeline at 31 December 2011 was EUR 5.3 billion, almost double compared to EUR 2.7 billion at the end of 2010 before SIS contribution. It represented 7.4 months of revenue compared to 6.5 months in December 2010 for the former scope of Atos Origin.

Human Resources

The total number of Group employees was 73,969 at the end of December 2011 compared to 48,278 at the beginning of the year.

26,895 SIS staff joined Atos during the second half of the year: 26,571 on July 1st, 2011 and 324 during the last quarter for the deferred assets contribution.

2012 Objectives


In the current economic environment, the Group expects a slight revenue organic growth compared to proforma 12 months 2011.

Operating margin

Thanks to the continued integration of SIS and the roll out of the TOP² Program, the Group has the objective to improve its operating margin rate to 6.5 percent of revenue compared to 4.8 percent for proforma 12 months 2011.

Free cash flow

The Group has the ambition to achieve a free cash flow of around EUR 250 million.

The improvement compared to 2011 statutory is expected from the increase in operating margin and a tougher control on capital expenditure and working capital.

Earnings per share (EPS)

The Group forecasts EPS (adjusted, non diluted) in line with the +50 percent increase targeted for 2013 compared to 2011 statutory.


Performance by Service Line

 RevenueOperating MarginOperating Margin %
In EUR Million20112010*% growth20112010*20112010*
Managed Services2,8922,842+1.7%221.2150.67.6%5.3%
Systems Integration1,7711,806-2.0%
HTTS & Spezialized Services1,5621,533+1.9%211.5210.113.5%13.7%
Consulting & Technology Services588608-3.3%27.626.54.7%4.4%
Corporate costs**    -90.3-98.2-1.3%-1.4%
Total Group6,8126,790+0.3%422.4294.76.2%4.3%

(*) Constant scope and exchange rates
(**) Corporate costs excludes Global delivery Lines costs allocated to Service Lines

Performance by Group Business Unit (GBU)

 RevenueOperating MarginOperating Margin %
In EUR Million20112010*% growth20112010*20112010*
United Kingdom & Ireland1,1951,146+4.2%79.781.66.7%7.1%
Atos Worldline913903+1.2%157.0161.617.2%17.9%
Central & Eastern Europe311283+9.8%
North America304276+10.2%31.5-4.310.4%-1.6%
North & South West Europe224241-7.3%16.6-5.57.4%-2.3%
Other BUs519545-4.8%34.341.16.6%7.5%
Global structures**-102.3-119.6-1.5%-1.8%
Total Group6,8126,790+0.3%422.4294.76.2%4.3%
(*) Constant scope and exchange rates
(**) Global structures includes the Global delivery Lines costs not allocated to the Group Business Unit and the Corporates costs

Performance by Vertical

In EUR Million20112010*% growth
Manufacturing, Retail & Services2,1301,982+7.5%
Public, Health & Transports1,7791,800-1.2%
Financial Services1,4081,434-1.8%
Telecom, Media & Technology959989-3.1%
Energy & Utilities537584-8.1%
Total Group6,8126,790+0.3%

(*) Constant scope and exchange rates

Conference call

Today, February 23, 2012, Chairman and CEO Thierry Breton, along with Senior Executive Vice President in charge of Global Functions Gilles Grapinet, Senior Executive Vice President in charge of Global Operations Charles Dehelly, and Chief Financial Officer Michel-Alain Proch will comment on Atos' results and answer questions from the financial community during a conference call in English starting at 9:00 am (CET - Paris).

The audio conference numbers are:

France dial-in : +33 (0)1 70 99 32 08code 911061
UK dial-in : +44 (0)2 071 620 077code 911061
US dial-in : +1 334 323 6201code 911061

The conference (audio and webcast) and the presentation will also be available on our website.

Forthcoming events

25 April 2012 First Quarter Revenue 2012
30 May 2012Annual General Meeting
27 July 2012 First Half Results 2012
25 October 2012Third quarter Revenue 2012

About Atos
Atos is an international information technology services company with annual 2011 proforma revenue of EUR 8.5 billion and 74,000 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting and technology services, systems integration and managed services. With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail, Services; Public, Health & Transports; Financial Services; Telecoms, Media & Technology; Energy & Utilities.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic and Paralympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.


Caroline Crouch
Tel +44 77 333 100 86

Investors Relations:
Gilles Arditti
Tel +33 (0) 1 73 26 00 66

This document contains further forward-looking statements that involve risks and uncertainties concerning the Group's expected growth and profitability in the future. Actual events or results may differ from those described in this document due to a number of risks and uncertainties that are described within the 2010 Reference Document filed with the Autorité des Marches Financiers (AMF) on 1 April 2011 under the registration number: D11-0210 and its updates filed on 8 June 2011 under the registration number: D11-0210-A01 and on 29 July 2011 under the registration number: D11-0210-A02.

Global Business Units include Germany, France, United Kingdom & Ireland, Benelux (The Netherlands, Belgium and Luxembourg), Atos Worldline (French, German, Belgian, Asian and Indian subsidiaries), Central & Eastern Europe (CEE: Austria, Bulgaria, Croatia, Serbia, Poland, Czech Republic, Russia, Romania, Slovakia and Turkey), North America (NAM: USA and Canada), North & South West Europe (N&SW Europe: Switzerland, Italy, Denmark, Finland, Sweden & Greece), Iberia (Spain & Portugal), and Other Business Units including Major Events, Latin America (Brazil, Argentina, Mexico, Colombia and Chile), Asia Pacific (Japan, China, Hong Kong, Singapore, Malaysia, Indonesia, Philippines, Taiwan, Thailand and Australia), IMEA (India, Middle East, Morocco and South Africa) and Atos Worldgrid.

Revenue organic growth is presented at constant scope and exchange rates.

Adjusted (non diluted) Earnings Per Share (EPS) represents the net income adjusted of restructuring, rationalization and customer relationship amortization, net of tax, divided by the weighted average number of shares during the year.

The AtoS proforma financial information for the 18 months to 30 June 2011 comprises the results of the former Atos Origin perimeter and the acquired scope of the ex Siemens IT Services (SIS), as if AtoS had been in existence since 1 January 2010. The information is provided as guidance only and is unaudited. The key assumptions used in the preparation of the information are as follows: 
  • The proforma information has been prepared using accounting policies consistent with those used in the historic Atos Origin interim and year-end financial statements;
  • Proforma tax is based on the estimated effective rate of tax for AtoS for the relevant periods applied to proforma profit before taxation.
  • The proforma Profit and Loss account excludes significant exceptional items as being non-recurring, notably provisions on contract risks recorded in the first semester 2011.
The audit procedures on the consolidated financial statements have been completed. Audit opinion will be issued after the Board of Directors' meeting on March 29th, 2012, once the verification of the complete financial information and the management's report, as well as the review of subsequent events, have been performed.

Share on Linked In