Telco Production Excellence

Transform to a cloud-centric and automated mode of operation

Achieving telco production excellence

The telecoms industry is accustomed to rapid change: yet the legacy of fast organic evolution,
as well as mergers and acquisitions, can be fragmented systems. These can seriously hold companies back in their response to competitive and operational demands.

Atos is here to help. We not only have deep technical know-how but also understand the telco-specific processes that come with running a telco today – and in the future.

As a systems integrator and trusted partner with 20 years’ experience in the telecoms sector, we combine extensive digital transformation and systems integration capabilities with deep domain expertise. We are committed to helping telecoms operators to play a pivotal role in ushering in a new 5G-enabled era. Atos is a partner that integrates your processes and technologies with one main goal in mind: improving your business.

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Why choose Atos Telco Production Excellence?

Travel the road to production excellence


Up to 80% automation of existing tasks

End-to-end management

Ensure ‘Always-on IT’


Drive down costs without compromising on quality


Enhance scalability, security and transparency


telecom Automation


Cover every layer of the telco infrastructure for more efficient operations that eliminate effort while helping you win customer loyalty:

  • 80% automation of Level1, 60% automation of Level2 – Level3
  • 40% of tickets eliminated
  • 35% overall reduction of effort
  • 200x times faster resolution
  • 40 % faster time-to-market

end to end management telecom network

End-to-end management

Achieve and maximize production efficiency with our end-to-end management services:

  • Creates an integrated and real-time overview of services and technologies in the context of the business process they provide
  • Uses integrated monitoring and processes to enable the bridge between IT and business on both production and tactical level

right shoring


Embed our presence in all continents across the globe for best-in-class local support. Leverage:

  • A wealth of experienced production excellence
  • Experts at integrating outsourcing services
  • A wide array of partnerships

cloud centric


As a leader in cloud, we can provide a best-in-class cloud solution for your services:

  • Public, private and hybrid cloud capabilities
  • Advise, design, build and operate
  • Any infrastructure to facilitate your services, now and in the future

Related resources

Why forward-thinking telcos are cloudifying their networks

Why forward-thinking telcos are cloudifying their networks
Telecom networks and cloud: Two technological domains that don’t mix. Or do they?

Convert IT and process efficiency into value with Atos Bridge

Convert IT and process efficiency into value with Atos Bridge

Any company’s success relies in large part on effective business processes and the underlying applications which support them. How can you be sure they are really delivering value?

Our experts

Xavier Jeukens

Production Excellence Portfolio Manager

Contact Xavier:

Interested in our Telco Production Excellence solutions in Telecommunications?