Food and Grocery

Gain the insights required to create optimized digital experiences, drive in-store spend, and improve supply chain optimization and efficiency


Atos brings decades of experience partnering with leading retail brands to help you:

○ Get value from digital investments
○ Optimize efficiency
○ Drive customer loyalty and spend

○ Align business needs and technology solutions
○ Shape the digital strategy
○ Drive an organization-wide transformation

Creating a consumer-centric, sustainable future for food and grocery retail


Atos has over 35 years’ experience of partnering with clients in the retail and grocery sector, and over 25 years in delivering innovative, complete supply chain solutions. Working with our more than 350 retails clients – over 40 of whom are in the food and grocery market – we have established a strong understanding of the challenges our customers face. Watch this video and learn how digital innovation can help you increase your ability to compete and your operational efficiency.

Working together to give consumers next-generation shopping experiences that drive loyalty, preference, and purchase


Consumer loyalty is determined by whether they feel retailers reflect their values, deliver excellent customer service, and payment and delivery or collection options that are convenient and secure. Consumers are demanding more choice and transparency on sourcing, with increasing preference for local, health-conscious, and ethical offerings. Explore our interactive brochure to learn more.
Explore brochureBrochure in Spanish

Our work with clients

The Coca-Cola Hellenic Bottling Company

Offering customers a unique, seamless, rich and personalized omni-channel service while guaranteeing data security and trust.


The Coca-Cola Hellenic Bottling Company

This customer reference video shares insights of Coca-Cola HBC’s digital transformation with Atos. See why Atos is their trusted partner for IT services and digital transformation – from application management to SAP S4/HANA migration and digital innovations with smart coolers.


Enabling the leading retailer with standardized and scalable IT in the digital age.

Working with customers to create a next-generation shopping experience

Platforms for Digital Retail Transformation

• Cloud and SAP Transformation

• Application Management and engineering

• Digital Platforms for DevOps, Hyper automation and digital security

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Unified, Seamless and Personalized Customer Experiences


• Customer 360° personalization

• Conversational Commerce

• Immersive Shopping

• Connected Store

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Seamless Demand and Planning Analytics


• Forecasting and demand planning

• SKU effectiveness

• Assortment optimization

Price Optimization and Promotion Excellence

• Pricing analytics

• Promotion analytics

• Loyalty and personalization

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Transforming the in-store experience to drive loyalty and spend

Retail In-store Digitalization

• Shelf monitoring and out of stock detection

• Intelligent edge store and electronic labels

• Connected inventory (coolers)

• Smart vending machines and lockers

• Agile contact centers (Chatbots and Automation)

• Gamification

• Nano-store

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Perpetual Inventory Management

• Inventory tracking and monitoring detection

• Store inventory management

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Retail Points of Sales and Trusted Purchase

• Scan and go

• Mobile wallet

• Self check-out

Create a resilient, adaptive, and transparent supply chain to reduce operational costs, environmental impact, and exposure to risk

Retail Supply and Delivery Chain

• Intelligent Supply Chain

• Lost goods and returns

• Last Mile Delivery analytics

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New Pick-up and Delivery Options

• Smart vending machines and lockers

• Curbside delivery and pick-up

• Pop-up store / parking lot pick-ups

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Theft and Fraud Prevention for Retail

• Supply chain compliance with blockchain

• Theft and fraud detection & prevention

• Track and trace

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Technology Enablers

Infrastructure and Cloud

Ensuring that your digital infrastructure is fit for the future

Cyber Security

Protecting your customers and your reputation

Edge Computing for retail

Increasing sales by preventing stock outs

SAP for retail

Grow your brand and strengthen omni-channel customer relationships ​

Automation and Robotics

Reducing costs and releasing talent

Decarbonizing retail

Full-scope sustainability across production, supply, sales and fulfilment

IoT and Data Analytics

Enabling complex and immediate retail analytics

Digital Workplace and Unified Communications

Boosting collaboration and productivity right across the distributed workforce

Intelligent Supply Chain for retail

Making your supply chain intelligent

Immersive shopping experiences


Todays’ customers are looking for highly personalized, interactive experiences to connect with innovative brands and shop anywhere and at any time. In the fast-paced world of consumer retail, how can you stand out from the competition with exciting experiences while ensuring maximum safety and security for your customers?

Our experts


Terry Lobel

Global Head of Consulting and Marketing –
Retail, Transport and Logistics

Get in touch with us


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