Intelligence is everything

Data-driven decisions from supply chain through to customer experience.

Thinking retail, growth is intelligence-lead and data-driven


In the world of thinking retail, intelligence is everything.  Only those retailers that embrace digital transformation will shine.

In customer relationships, instore and online, only data and AI can build enduring intimacy.

In store, it’s going to be on-board intelligence and the internet-of-things that keep stocks optimized and promotions buzzing.

Right across the supply chain, it’s data and analysis that help fine tune efficiency and validate ethical behavior.

Retail intelligence and data-driven behaviors are all-pervasive, and we need to question how intelligence adds value to both customer experience and efficiency.  Evidence counts.

Retail becomes thinking retail. 


consumers are willing to share data for personalized experiences

NRF 2020


At NRF 2020, Atos will explore what it means to win in the world of thinking retail – where intelligence is everything.


Customer transformation challenges

Separation dash


Consider digital transformation in retail from four critical perspectives

Customer experience

Barriers online and instore dissolve. Turn data into active value. How can you convert digital behavior into sales and loyalty?

Operational excellence

Intelligence must track and trace all products, from source to shelf and beyond. How will you set the standard for supply chain efficiency and transparency?

Business reinvention

Geo-location, contextual advertising, open innovation, customer service extension – how are you exploiting digital in thinking retail?

Trust and compliance

Trust is evidence-based.  How best can your brand proclaim the quality of your processes, systems and behaviors?

Related resources

Look Out 2020+ for Retail

From omnichannel to ubiquitous commerce

Which business opportunities and key technologies will shape the future of Retail?

Opinion Paper

Robotic Process Automation for smarter and better working

Learn how ‘robots’ can automate a wide range of standard business processes, reduce operating costs, and more impressively how quickly it can be implemented.

Press Release

Atos to power Triple Five Group’s American Dream

Company to deliver end-to-end IT including IoT and AI experiences to world-class retail and entertainment center.

Positioning Paper

Gaining the digital edge

Atos Edge Data Analytics is the solution to better understand your customer preferences, personalized information and inventory tracking.

Our experts

Terry Lobel

Senior Vice President, Global head of Retail, CPG & Services

Brice Jacquin

CEX for L’Oreal and Carrefour, Deputy of Terry Lobel

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