Data Driven Government - White Paper
Data Driven Government – White Paper
Preparing for the age of the citizen
Governments can and must use the power of Big Data to be more citizen-focussed, to design cost-effective and responsive services, reinvent their business models and prepare for the challenges of a digitally transformed society.
Data provides a wealth of actionable intelligence never before attainable by governments. It can fuel insightful planning, enable predictive actions and differentiated strategies that enable personalized services at a level never imaginable in the past, and which put the citizen right at the center of its thinking and delivery.
Citizens are much more empowered and aware of their rights than ever before. They are equipped and comfortable with technology, connected anytime and anywhere, and demand the same tough standards and flexible delivery from public organizations as they expect from all consumer brands and providers that affect their lives.
Only the data driven government will be ready to rise to the challenge of meeting citizen’s increasing demands and expectations.
The most compelling solution is to be data driven, using powerful intelligence extracted from Big Data to establish an evidence-based foundation for addressing the challenges of digital transformation, and designing the most efficient, sustainable, secure, and responsive services for the citizen.
You can only put the citizen first if you optimize resource and process. Digital is now the foundation of service excellence.